#Extract the idea and question - 000029
1 messages · Page 1 of 1 (latest)
Hi @slender pollen. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:
Idea Summary:
The user has changed their phone and is unable to access their OpenAI two-factor authentication (2FA) password on the new device. They wish to disable their current 2FA and set up a new one.
Extracted Questions and Possible Answers:
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Question: How can I disable my current 2FA on OpenAI?
Answer: As per the information provided in the extracts, if you've already enrolled in 2FA/MFA and are able to login, you can continue to use it or disable it if preferable. However, the exact steps to disable it are not provided in the extracts. -
Question: How can I set up a new 2FA on OpenAI?
Answer: You can enable 2FA through ChatGPT. Once enabled, it applies to signing in to any OpenAI products i.e. the API, the Playground (platform.openai.com), DALL-E2 (labs.openai.com). To enable it, go to chat.openai.com (https://chat.openai.com/chat), click Settings, in the Settings modal click Data Controls then click Enable on Enable two-factor authentication. However, as of Monday, June 12 2023, new 2FA/MFA enrollments are temporarily paused.
Please note that the information provided is based on the extracts given and may not fully address your query. For more detailed instructions, please refer to OpenAI's official documentation or support.
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@fiery dagger When was 2FA disabled for ChatGPT?
Let me check the knowledge base for you. One moment! :books: