#2FA Authentication Disablement Missing

1 messages · Page 1 of 1 (latest)

abstract whale
gentle oak
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Thought I dont want to disable 2FA, I cannot update or Change my 2FA method.

abstract whale
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Yes I am aware it's not possible to activate it anymore, but updating or disabling should be possible

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I got a new phone and I need to keep the old one

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Cause I can't remove 2FA and I cant add it to the new phone

foggy leaf
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Authy is going away and it's impossible to change 2FA. Any idea on the time when it will be fixed?

lament rose
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Same problem with me. Can't change preferred 2FA method - the app I was using was removed. Now I can't login with 2FA. How do we get anyone to listen to us - servicewise?

lament rose
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Basically I can't login to use my paid accounts. I have a service that I can't login to and I can't get any service folks to respond to my issue. 2FA options are missing/broken. Google login doesn't work anymore and the email-with-code is also missing. HELP!

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This is 4 days later and the clock is ticking. I should get some money refund for this.

lament rose
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6 days now and no help on this issue.

lament rose
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7 days now and no help on this issue.

pulsar rivet
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Same problem.

lament rose
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9 days now and no support (help) on this issue.

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Ridiculous. OpenAI deserves to have a mass migration away from their product.

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Oops!
Your account is protected with multi-factor authentication. Please log in again using the method you set that up with.

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Not possible. OpenAI support - please help!

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Ok - An update. The multifactor enable/disable finally showed up in my settings! I was able to disable the multifactor settings. Finally!

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However - I never received any replies to my support requests.

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I am thankful that this was finally resolved.