unborn dew
Hi, I've been having a problem with the GPT Builder for some time, previously it was difficult to read the documents in the Knowledge but with a little help I managed to enter the information. But now it doesn't read them to me at all and tells me that it can't access and read the files. How can the problem be fixed? without being able to load and read documents with specific information the tool becomes unusable.
I’m in Italy and the message that the GPT Builder brings me is the following:
“Non posso accedere direttamente o leggere i file caricati, incluso “(File).docx”, attraverso il sistema attuale. Tuttavia, se hai domande specifiche sul contenuto o desideri discutere di punti particolari che puoi condividere qui, sarò lieto di offrire un’analisi o un commento basato sulle informazioni che fornisci.”
Traduction:
“I cannot directly access or read uploaded files, including “(File).docx”, through the current system. However, if you have specific questions about the content or would like to discuss any particular points you can share here, I will be happy to offer a analysis or comment based on the information you provide.”
I have already tried with all types of files, the problem is the same.
I would like to understand how I can reuse the tool where I have already used a month’s worth of tokens inside, thanks.
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