I have taken a team subscription and our billing is annual.
I need to introduce a new member to our billing but it needs to be monthly[Existing customers can continue to be annual].
How do I go about doing this?
#ChatGPT Team want to add seat but but individual monthly
reef solar
severe knollBOT
Hi @reef solar. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:
Based on the information provided in the extracts, the ChatGPT Team subscription plan allows you to add extra seats above your baseline number during the month. These extra seats will be billed on a pro-rated basis and reflected on the next invoice. However, it's important to note that the billing plans available are either monthly or annual for the entire team, not per individual user. Therefore, it may not be possible to have a mix of annual and monthly billing within the same team.
Here's how the billing works for adding extra seats:
- At the start of your billing month, you are charged for your baseline number of seats.
- If you add extra seats above the baseline number during the month, these will be billed on a pro-rated basis and reflected on the next invoice.
- At the beginning of each subsequent billing period, you are charged based on the current number of seats for the upcoming month.
For example, if a user buys 10 seats at a monthly price of $30, totaling $300. On day 10, they add 3 seats, now totaling 13 seats. On the next invoice, they are charged for the extra seats for the days used, plus the new total seats count for the next month, making a total of $450.