#Stop ChatGPT subscription

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surreal meteor
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@steady oak Polish this text in to a useful question. Then show a possible answer.

my google account was banned （and it seems that it has very few possibilities to recover）. 
However, I have already subscribed ChatGPT Plus, and it is still deducing my card’s money. 
So how can I stop subscribing ChatGPT Plus without logging into my account?

Sign up was not using Google Play.
steady oakBOT
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Hi @surreal meteor. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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Question: How can I cancel my ChatGPT Plus subscription if my Google account was banned and I didn't sign up using Google Play?

Answer: If you subscribed to ChatGPT Plus through the OpenAI website and not through Google Play, you can cancel your subscription by following these steps:

  1. Go to the ChatGPT website (http://chat.openai.com/).
  2. Click on "My Plan" in the ChatGPT sidebar.
  3. In the pop-up window, click on "Manage my subscription".
  4. You will be directed to a Stripe checkout page where you can select "Cancel Plan".

Your cancellation will take effect the day after the next billing date. To avoid being charged for your next billing period, cancel your subscription at least 24 hours before your next billing date. Please note that subscription fees are non-refundable.

If you're unable to access your account due to the Google account issue, you may need to contact OpenAI support for further assistance. You can do this via the chat widget in the bottom right of the screen on the OpenAI website. Select "Billing", then "Other" and then "Never authorized ChatGPT Plus". OpenAI support will respond to your inquiry as soon as possible.

Sources:

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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surreal meteor
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What is the URL to Manage my subscription?

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@steady oak What is the URL to Manage my subscription?

steady oakBOT
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Let me check the knowledge base for you. One moment! :books:

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I'm sorry, but the specific URL to the "Manage my subscription" page is not provided in the information extracts. However, you can access this page by logging into your account on the ChatGPT website (https://chat.openai.com/chat), clicking on "My Plan" in the sidebar, and then selecting "Manage my subscription". If you're unable to access your account, please contact OpenAI support for further assistance.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: