#Google account was banned

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limpid wolf
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@foggy cypress Polish this text in to a useful question. Then show a possible answer.

my google account was banned （and it seems that it has very few possibilities to recover）. However, I have already subscribed gpt-4, and it is still deducing my card’s money. So how can I stop subscribing gpt-4 without logging into my account?
foggy cypressBOT
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Hi @limpid wolf. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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Question: My Google account was banned and it appears there are very few possibilities for recovery. However, I have an active subscription to GPT-4 which is still charging my card. How can I cancel my GPT-4 subscription without logging into my account?

Answer: If you subscribed to GPT-4 through Google Play and can't access your Google account, you can still cancel your subscription via the Google Play website. Here are the steps:

  1. Go to play.google.com (https://play.google.com/store/account).
  2. Make sure you’re signed in to the correct Google account you used to sign up for your GPT-4 subscription.
  3. At the left, click My subscriptions.
  4. Select the GPT-4 subscription.
  5. Click Manage > Cancel Subscription.
  6. Within the confirmation pop-up, click Yes.

Please note that uninstalling the GPT-4 app will not cancel your subscription. For more information regarding subscriptions billed through Google Play, please visit their support center here (https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DDesktop&hl=en.&oco=0).

If you're unable to access your Google account, you may need to contact Google Support for further assistance.

Source: OpenAI Help Article (https://help.openai.com/en/articles/8258076-how-to-cancel-a-plus-subscription-in-the-chatgpt-android-app#h_8a23632d84)

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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limpid wolf
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@foggy cypress Polish this text in to a useful question. Then show a possible answer.

my google account was banned （and it seems that it has very few possibilities to recover）. However, I have already subscribed ChatGPT Plus, and it is still deducing my card’s money. So how can I stop subscribing ChatGPT Plus without logging into my account?
foggy cypressBOT
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Let me check the knowledge base for you. One moment! :books:

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Question: My Google account was banned and it appears there are very few possibilities for recovery. However, I have an active subscription to ChatGPT Plus which is still charging my card. How can I cancel my ChatGPT Plus subscription without logging into my account?

Answer: If you subscribed to ChatGPT Plus through Google Play and can't access your Google account, you can still cancel your subscription via the Google Play website. Here are the steps:

  1. Go to play.google.com (https://play.google.com/store/account).
  2. Make sure you’re signed in to the correct Google account you used to sign up for your ChatGPT Plus subscription.
  3. At the left, click My subscriptions.
  4. Select the ChatGPT Plus subscription.
  5. Click Manage > Cancel Subscription.
  6. Within the confirmation pop-up, click Yes.

Please note that uninstalling the ChatGPT app will not cancel your subscription. For more information regarding subscriptions billed through Google Play, please visit their support center here (https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DDesktop&hl=en.&oco=0).

If you're unable to access your Google account, you may need to contact Google Support for further assistance.

Source: OpenAI Help Article (https://help.openai.com/en/articles/8258076-how-to-cancel-a-plus-subscription-in-the-chatgpt-android-app#h_8a23632d84)

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: