Merged Personal Workspace into ChatGPT Teams workspace, lost all GPTs

[sour saddle]

Absolute disaster just happened. I merged my personal ChatGPT account with my Teams account. Following instructions here: https://help.openai.com/en/articles/8801890-can-i-migrate-or-merge-my-chatgpt-free-or-plus-workspace-over-to-my-chatgpt-team-workspace

After merger, none of the GPTs from my personal account migrated. I lost all of them. I am at a loss of words, this is a disaster for me. Is it just me having this? Or are others having to deal with this issue as well?

The chat history migrated just fine. Just not my GPTs. And I had many.

[cinder fog]

Hi @sour saddle. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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I'm sorry to hear about the issue you're facing. Based on the information provided in the extracts, it seems that there have been some concerns and confusion about the migration process from a personal ChatGPT account to a ChatGPT Team account. However, there's no specific mention of GPTs not being migrated or lost during the process.

The migration guide (https://help.openai.com/en/articles/8801890-can-i-migrate-my-chatgpt-free-or-plus-account-over-to-chatgpt-team) you followed should have transferred all chats and GPTs from your personal workspace to the team workspace. If this didn't happen, it might be a technical issue that needs to be addressed by OpenAI's support team.

Unfortunately, the extracts provided do not contain a solution to this specific problem. I would recommend reaching out to OpenAI's support directly for assistance. They should be able to help you recover your GPTs or provide further information on why they weren't migrated.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

@sour saddle kapa.ai is still learning and improving, please let us know how it did by reacting below

[sour saddle]

How to contact OpenAI support using the bot and what information should be provided

[trail sparrow]

Did you get this resolved? I had the same issue. I filled a bug report on their support yesterday but not sure that is the fastest way to get it fixed. I'm still waiting for a response from them and still don't see my GPTs. Actually they said to me they are looking into it about 11 hours ago.