I changed my cellphone and i wanted to add openai to Microsoft authenticator
I disabled the two factor authentication in setting>control data
now i don't have it in setting>control data
What can i do ?
#Two factor authentication
long timber
obsidian emberBOT
Hi @long timber. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:
Based on the information provided in the extracts, as of June 12, 2023, new enrollments for two-factor authentication (2FA) or multi-factor authentication (MFA) have been temporarily paused by OpenAI. If you've already enrolled in 2FA/MFA and are able to login, you can continue to use it or disable it if preferable. However, once disabled, it seems you may not be able to re-enable it due to the pause in new enrollments.
If you're having trouble logging in, and you own an iOS device, you can check Settings > Passwords > OpenAI on your device and look for a verification code. If found, enter that on the "Verify your identity" screen during login.
For more detailed information or assistance, you may want to reach out to OpenAI's support directly or check their help articles for updates on the status of 2FA/MFA enrollments.