#ChatGPT plus cancellation issues

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echo dagger
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Help

somber pythonBOT
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Hi @echo dagger. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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If you're having issues with cancelling your ChatGPT Plus subscription, here are some steps you can follow based on the platform you used for the subscription:

  1. ChatGPT Android app: If you subscribed via the Android app, you need to cancel your subscription from the Google Play Store app or Google Play website (https://play.google.com/store/account) while signed in with the same Google account you used to subscribe to ChatGPT Plus. Please note that uninstalling the app will not cancel your subscription. If your subscription was originally created on chat.openai.com (http://chat.openai.com/), it must be cancelled on the same platform. Source (https://help.openai.com/en/articles/8258076-how-to-cancel-a-plus-subscription-in-the-chatgpt-android-app)

  2. ChatGPT iOS app: If you subscribed through the Apple App Store, you need to cancel your subscription through the subscription plan on your iOS device. Here are the steps:

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  1. ChatGPT Web Interface: If you subscribed via the web interface, you can cancel your subscription by clicking “My Plan” in the ChatGPT sidebar (https://chat.openai.com/chat), then in the pop-up window click "Manage my subscription". You’ll be directed to a Stripe checkout page where you can select “Cancel Plan”. Your cancellation will take effect the day after the next billing date. To avoid being charged for your next billing period, cancel your subscription at least 24 hours before your next billing date. Subscription fees are non-refundable. Source (https://help.openai.com/en/articles/7232927-how-do-i-cancel-my-chatgpt-plus-subscription)

If you're still having issues, please reach out to OpenAI's support for further assistance.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@echo dagger kapa.ai is still learning and improving, please let us know how it did by reacting below

echo dagger
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@somber python how do I cancel on iOS 9

somber pythonBOT
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Let me check the knowledge base for you. One moment! :books:

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To cancel your ChatGPT Plus subscription on an iOS device, you can follow these steps:

  1. Go to “Settings” on your iPhone
  2. Tap your name
  3. Select “Subscriptions”
  4. You will be presented with your active subscriptions. Tap on “ChatGPT”
  5. Tap “Cancel Subscription”
  6. Confirm your cancellation on the pop-up window

Please note that the exact steps may vary slightly depending on your iOS version. If you can't find the "Subscriptions" option, you may need to go to iTunes & App Store > Apple ID > View Apple ID > Subscriptions.

Remember, deleting your ChatGPT account on the web interface will not cancel your ChatGPT Plus Subscription. Your Apple App Store account will be charged 24 hours prior to the end of the current subscription period. Subscription features will remain in your account until the end of the current paid period after canceling.

For detailed instructions on how to cancel an iOS subscription, you can check out Apple's tutorial here (https://support.apple.com/en-us/HT202039).

If you would like to request a refund from Apple (in the case that you subscribed to ChatGPT from your iPhone app as opposed to the web interface), you can follow this Apple knowledge base article (https://support.apple.com/en-us/HT204084).

Source (https://help.openai.com/en/articles/7905690-how-do-i-cancel-my-apple-subscription-for-chatgpt-plus-in-the-chatgpt-ios-app)

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@echo dagger kapa.ai is still learning and improving, please let us know how it did by reacting below

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Sorry @echo dagger, I seem to be having a bit of trouble. Don't worry though, I've pinged my supprt and they will try to fix me up! :technologist:

Perhaps try again in 15mins?

echo dagger
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@somber python how do I cancel on Android on Amazon appstore

somber pythonBOT
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Let me check the knowledge base for you. One moment! :books:

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I'm sorry, but the information extracts provided do not contain specific instructions for cancelling a ChatGPT Plus subscription through the Amazon Appstore on an Android device.

However, typically, to manage subscriptions on the Amazon Appstore, you can follow these general steps:

  1. Open the Amazon Appstore on your device.
  2. Go to "My Apps".
  3. Select "Subscriptions".
  4. Find the subscription you want to cancel and follow the prompts.

Please note that these are general steps and might not apply directly to ChatGPT Plus. For the most accurate information, I recommend checking the specific help or support resources provided by the Amazon Appstore or reaching out to OpenAI's support for further assistance.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: