Persistent Login Issues with Custom GPT Plugins: Investigating Authentication and Compatibility

[carmine prairie]

Bug Report:

Steps to reproduce:

1. Attempt to log in using various custom GPT plugins.
2. Complete necessary registrations and authorizations for each plugin.

Expected result:

Successful login and access to the functionalities of the custom GPT plugins.

Actual result:

Despite completing registrations and authorizations, the ChatGPT interface displays an error message indicating inability to log in to the plugin. This issue has been consistently encountered across four different custom GPT plugins, two of which are designed to access GitHub for repository reading.

Additional information

Browser: Opera GX
OS: Windows 10

Additional context:
This issue seems to be a recurring problem with multiple custom GPT plugins, particularly those requiring access to external services like GitHub. It might be related to authentication processes, browser compatibility, or plugin-specific configurations. The consistent nature of the problem across different plugins suggests a common underlying issue, possibly at the interface level between the ChatGPT platform and the external plugins. Further investigation into the authentication mechanism, browser settings, and specific error messages (if any) would be beneficial for diagnosing the exact cause of this issue.

[vagrant laurel]

Hello, this could be due to the fact that plugins are on their way toward deprecation, to be replaced by custom GPTs. You might check in the GPT Store to see if a custom GPT version exists of the plugins you're trying to use. https://chat.openai.com/gpts

[carmine prairie]

I already was trying to login in a custom gpt

[vagrant laurel]

Sorry, can you please clarify what you mean here? Your screenshot shows the Plugins model, which is different from custom GPTs -- do you mean after you posted this you tried in some custom GPT and also had a problem like you had with Plugins?

[carmine prairie]

I attempted to log in to a custom GPT that utilizes API Actions, and it prompted me for login credentials. I clicked on the green login button that appeared, but I was subsequently redirected to a screen with an error message stating that I couldn't log in with the plugin. So, I initially tried to log in to the custom GPT, but it redirected me to a plugin page with this message.

[vagrant laurel]

What GPT(s) is this happening in? Can you share the GPT links?

[carmine prairie]

I've encountered this problem with all the custom GPT models that I've tried, which require authentication.

[vagrant laurel]

Can you share the GPT link for one or two of these?