#Request Timed out.

1 messages · Page 1 of 1 (latest)

trim sleet
#

packages\openai_base_client.py", line 1355, in _request
raise APITimeoutError(request=request) from err
openai.APITimeoutError: Request timed out.

can somebody help me solve this error

surreal wolfBOT
#

Hi @trim sleet. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

#

The openai.APITimeoutError: Request timed out error you're encountering is typically due to a request to the OpenAI API taking longer than the allowed time limit. This could be due to network connectivity issues, server-side issues, or the complexity of the request.

Here are a few suggestions based on the information from the extracts:

  1. Check OpenAI's API status: There might be some downtime on the API. You can check the status at https://status.openai.com/ as mentioned in this comment (https://github.com/openai/openai-python/issues/1004).

  2. Adjust the timeout settings: In the OpenAI Python library, you can adjust the timeout settings for your requests. This can be done either globally for all requests or on a per-request basis. Here's an example from this comment (https://github.com/openai/openai-python/issues/221):

from openai import OpenAI

# Configure the default for all requests:
client = OpenAI(
    # default is 60s
    timeout=20.0,
)

# Override per-request:
client.with_options(timeout=5 * 1000).chat.completions.create(
    model="gpt-3.5-turbo",
    messages=[
        {
            "role": "user",
            "content": "How can I list all files in a directory using Python?",
        }
    ],
)
  1. Check your network connection: Ensure that your internet connection is stable and that you're not experiencing any network issues.

  2. Seek help from the OpenAI community: If you're still having trouble, consider reaching out to the OpenAI Discord (https://discord.com/invite/openai) server for help from fellow developers.

#

Remember to replace the model and messages in the code snippet with your own. If none of these suggestions work, there might be a more complex issue at hand, and you might want to consider opening an issue on the OpenAI Python library's GitHub page (https://github.com/openai/openai-python/issues).

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: