#I signed up for teams and it seems like I still have plus

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cold yew
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I signed up for teams and it seems like I still have plus. Will I get billed for both or do I need to cancel plus?

quaint sleetBOT
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Hi @cold yew. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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Based on the information provided in the extracts, it appears that users can have a ChatGPT Team plan alongside a ChatGPT Free or Plus account source (https://help.openai.com/en/articles/8801890-can-i-migrate-my-chatgpt-free-or-plus-account-over-to-chatgpt-team). This suggests that the two subscriptions are separate and you may be billed for both if you have both active.

If you wish to only use the Team plan and not be billed for the Plus subscription, you would need to cancel your Plus subscription. You can do this by following these steps:

  1. Go to play.google.com (https://play.google.com/store/account).
  2. Make sure you’re signed in to the correct Google account you used to sign up for your ChatGPT Plus subscription.
  3. At the left, click My subscriptions.
  4. Select the ChatGPT Plus subscription.
  5. Click Manage > Cancel Subscription.
  6. Within the confirmation pop-up, click Yes source (https://help.openai.com/en/articles/8258076-how-to-cancel-a-plus-subscription-in-the-chatgpt-android-app#h_8a23632d84).

Please note that payments are non-refundable, except where required by law source (https://openai.com/policies/terms-of-use). If you have any billing issues or questions about your OpenAI invoice, you can contact OpenAI support via the chat widget in the bottom right of your screen and select the "Billing" option source (https://help.openai.com/en/articles/7231930-how-can-i-contact-support-about-billing).

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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magic ridge
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oh wait, the bot said that. nice work bot