I just upgraded my business from the Plus accounts to a Team account. However, my Custom GPTs are not accessible for editing or transfer of ownership to my new Team owner account. I need to cancel the individual account, and do not want to lose access to what I designed. Anyone know how? I have searched on OpenAI and there is no solution (yet). custom-gpts chatgpt-bugs
#Team switch
proud orchid
nimble cypressBOT
Hi @proud orchid. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:
Hmm, I don't know enough to give you a confident answer yet. The extracts provided do not contain specific information about transferring ownership of Custom GPTs from an individual account to a Team account. It would be best to reach out to OpenAI support for assistance with this issue. You can contact them by navigating to help.openai.com (https://help.openai.com) and selecting the chat icon on the lower right hand of the screen. They should be able to provide you with the most accurate and up-to-date information.
Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:
proud orchid
Was checking to see if help's available for this person: https://discord.com/channels/974519864045756446/1194746675445633205