has openai disabled dall-e 3 on free tier?

[hardy shadow]

Hello There, 💙 🥺

Yesterday, I was exploring the OpenAI API, reading the documentation, and testing various services and endpoints. When I attempted to use the DALL-E 3 image generation model, I encountered an error message. Initially, I thought the error was due to incorrect parameters being counted as a request. However, according to the usage limits page, I should have a limit of 3 requests per minute (RPM) .

The error message I received was:

"Rate limit exceeded for images per minute in organization org-[ORG ID]. Limit: 0/1min. Current: 1/1min. Please visit https://platform.openai.com/docs/guides/rate-limits to learn how to increase your rate limit."

Despite waiting for hours and even creating a new API key, the issue persisted. The same problem occurred when a friend tried from his account.

Upon researching this issue online, I found forum topics where others have been experiencing the same problem for the past 20 days. Interestingly, some users reported that the DALL-E 3 endpoint used to work for free tier users, allowing 1 image per minute also that shows at the free tier page on docs.

I also spoke to a user who deposited $5 into his account and his usage limits page now shows "5 images per minute" for tier 1.

Given that this issue has been ongoing for 20 days, I'm wondering if OpenAI has disabled DALL-E 3 for free tier users?

For context, DALL-E 2 works without any issues for me, but the image quality is not satisfactory.

I'm currently on the free tier and just started using OpenAI. I have $4.56 remaining in my billing account.

Any clarification on this matter would be greatly appreciated. 🙏💙✨

Thank you. 💖

[red knoll]

Hi @hardy shadow. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

---

Hello! 💙

Based on the information available in the extracts, it seems that there have been some issues with the DALL-E 3 API, including rate limit errors and the model not showing up in the model list of accounts. However, there is no explicit mention of OpenAI disabling DALL-E 3 for free tier users.

In one of the forum posts (https://community.openai.com/t/565451), a user reported a similar rate limit error when trying to access DALL-E 3 via the API. A support user suggested that the issue might be related to the user's account tier and that it might take some time for a payment of credits to elevate the user to tier 1. They also mentioned that generating a new API key might be necessary.

In another forum post (https://community.openai.com/t/510409), a user reported that DALL-E 3 had disappeared from their API, which might be related to the issues you're experiencing.

It's also worth noting that DALL-E 3 is a newer model and there might be some ongoing issues that OpenAI is working to resolve. For example, in a forum post (https://community.openai.com/t/478274) about content policy blocks in DALL-E 3, a support user mentioned that they were aware of an issue with non-English prompts and were working on a fix.

Given this information, it's possible that the issues you're experiencing are related to ongoing issues with the DALL-E 3 API rather than a change in OpenAI's policy for free tier users. However, without more specific information, it's hard to say for certain.

I would recommend reaching out to OpenAI support for more information and assistance with this issue. They should be able to provide more specific information about the status of DALL-E 3 for free tier users and help resolve any issues you're experiencing.

I hope this helps, and I'm sorry I couldn't provide a more definitive answer. 💙✨

Thank you! 💖

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: