#ChatGPTs started to produce error when generating a Word document.

1 messages · Page 1 of 1 (latest)

brave jay
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I had a working ChatGPTs Bot, which generates tailored resumes. The model worked as expected for the last few weeks. Recently, it started giving an error when generating the final downloadable document.

I'm not sure how to get support on this. Here is a screenshot of the recent errors.

image.png
gray cragBOT
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Hi @brave jay. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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I'm sorry to hear that you're experiencing issues with your ChatGPT bot. Based on the information provided in the extracts, there are a few potential causes for the error you're encountering.

  1. Server Errors: If the error message you're seeing is "Something went wrong," it could be due to high traffic on the server. Free users may experience intermittent server errors during such periods. Trying again after a few minutes or starting a new chat might resolve the issue (source (https://help.openai.com/en/articles/7996703-chatgpt-error-messages)).

  2. Network or VPN Issues: If the error message is "We detect suspicious activity," it could be due to your VPN or network settings. Try connecting via a different network if possible (source (https://help.openai.com/en/articles/7996703-chatgpt-error-messages)).

  3. Browser Extensions or URL Blockers: If the error message is "There was a problem preparing your chat" or if you're getting a blank message, it could be due to any URL blockers or extensions that you currently have enabled. Disabling or removing any unfamiliar or unnecessary browser extensions might help (source (https://help.openai.com/en/articles/7996703-chatgpt-error-messages)).

  4. Token Limit: If your conversation is very long, it might be cut off after a certain number of tokens. For example, a gpt-3.5-turbo conversation that is 4090 tokens long will have its reply cut off after just 6 tokens (source (https://platform.openai.com/docs/guides/text-generation)).

If none of these potential solutions work, I recommend reaching out to OpenAI's support team for further assistance. You can initiate a new conversation using the on-site chat tool at help.openai.com (source (https://help.openai.com/en/articles/6783457-what-is-chatgpt)).

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Please note that without the specific error message or a screenshot, it's difficult to provide a more precise solution.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@brave jay kapa.ai is still learning and improving, please let us know how it did by reacting below

brave jay
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Here is the screenshot of the error

image.png
burnt fossil
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You have to tag it in the response

brave jay
burnt fossil
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You didn’t tag it lol use the “@“

brave jay
gray cragBOT
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Let me check the knowledge base for you. One moment! :books:

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I'm sorry, but as an AI, I'm unable to view or interpret screenshots. However, you can describe the error message or any codes that appear, and I'll do my best to help you based on the information available in the extracts.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: