Account deleted

[high dune]

Today, when I tried to log in to my ChatGPT interface, I saw this message. I don't know why my account was deleted. I couldn't find ways to file an appeal at the help center. Could someone tell me how to contact support at openai's help center?

[silver tundra]

If you open the chat widget in the bottom-right corner of help.openai.com and talk to the bot a little bit, you should get to the option to file a support ticket. It won't be immediate, but that's how to file a ticket for OpenAI support to review and get back to you on.

[high dune]

Hello, which button in this window should I click?

[silver tundra]

Hi! Try the "Send us a message" part.

[high dune]

Then I see this information.

Can someone help me? It makes me upset to see my account got banned for no reason.

[high dune]

Hello, what should I do then as I arrive at this page?

[silver tundra]

Perhaps ChatGPT > Other > Provide feedback? Do you have any emails from OpenAI about your account being deleted or banned?

[high dune]

I received an email saying my account featuring my email address was deleted or deactivated.

[high dune]

I tried to click Other and saw this.

[silver tundra]

I believe that's ChatGPT > Other > Other. Try ChatGPT > Other > Provide feedback.

Did the email give you any details about what kind of deletion/deactivation it was?

[high dune]

The email says the ban was either due to violation of usage policies or location.

[high dune]

I couldn't find the second Other you mentioned.

[silver tundra]

Did your usage fall within the OpenAI usage policies? https://openai.com/policies/usage-policies

Were you using ChatGPT in one of the supported countries listed here? https://help.openai.com/en/articles/7947663-chatgpt-supported-countries

For me, "Provide feedback" is after the first Other, not the second. See attachments. Perhaps it's different if you're signed in or not, which I understand could be a challenge if your account's been deleted.

[high dune]

I can now chat with the bot but don't know when I could get a reply from the support. The email says my account was halted for access. Wonder if I have a chance to get back my account.

[high dune]

This is the email I recieved.

@silver tundra Sorry to bother you again. I just received this message. Is there any other thing I can do to get back my account?

[shut stone]

Short answer: No, you can't get the account back.

The bot flagged your account and deactivated it automatically. You reached out to the OpenAI Team (humans), and they verified that the account should remain deactivated according to your most recent image