#Custom GPTs dissapear?

1 messages · Page 1 of 1 (latest)

safe berry
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Some of my GPTs are missing. I've had issues in the past week with avatar images disappearing (images are 100% not copyrighted or problematic in other ways, mostly characters with certain generic features like robot + tailor). I don't know what's going on. I can't replicate the error, but I've refreshed the page a number of ways, and some of my GPTs are fine but some are missing.

mental iron
safe berry
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Get: GPT inaccessible or not found

dense dew
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same here

queen cloak
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I'm having the same issue! I only had one custom GPT, which I worked so hard to configure, and now it's gone. I really need it to complete a project. Is there a way to get it back?

queen cloak
mental iron
queen cloak
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I appreciate your help! I've experienced so many errors with the service lately, but this is by far the most disruptive -- really feel like the rug got pulled out from my with this one!

hidden bloom
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Hi, I am getting the same issue. A week ago I've lost 4 GPTs, then they came back, yesterday I've lost another one.

safe berry
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Yes, mine came back after a week or so. Custom GPT avatar images still get removed with no feedback or warning.
Is there a point to this? Get no feedback or support from OpenAI at all. What's the correct way to get actual support for paying users?

safe berry
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The custom gpts reappeared on their own. The custom gpt 'avatar' images never did, and have never gotten an answer or acknowledgement of any kind that this is/was a bug. Email support keeps trying to explain to me to go to a FAQ about how to upload images or whatever, clearly ChatGPT is doing their support or at least being used to write the responses.