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[lyric apex]

What are the ways I can contact support?

[elder siren]

Hi @lyric apex. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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There are two main ways to contact OpenAI support:

1. If you already have an account with OpenAI, you can log in and use the "Help" button to start a conversation with the support team source (https://help.openai.com/en/articles/6614161-how-can-i-contact-support).

2. If you don't have an account or can't log in, you can still reach the support team by selecting the chat bubble icon in the bottom right of the OpenAI Help Center (https://help.openai.com) source (https://help.openai.com/en/articles/6614161-how-can-i-contact-support).

For billing issues, you can send a message via the chat widget in the bottom right of your screen and select the "Billing" option. Please include your email address associated with your account and, if you’re experiencing an issue with ChatGPT Plus, include the date you started your subscription source (https://help.openai.com/en/articles/7231930-how-can-i-contact-support-about-billing).

If you have any questions or concerns not already addressed in the Privacy Policy, you can also contact support (https://help.openai.com/en/articles/6614161-how-can-i-contact-support#:~:text=If you already have an,of help.openai.com) source (https://openai.com/policies/privacy-policy).

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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