it's several days that I can't load my history and interact with chatGPT. can you help?
I have chatgpt plus
#can't load history
rugged isle
bright minnow
it's several days that I can't load my history and interact with chatGPT. can yo...
Hello, what browser(s) have you tried in so far?
rugged isle
chrome, ios app, safari, firefox
it seems realted to this other thread: https://discord.com/channels/974519864045756446/1070006915414900886/threads/1180525598880321698
bright minnow
chrome, ios app, safari, firefox
And it's the same behavior on both devices, and in all those browsers/platforms?
rugged isle
yes, I always get the message "hmm... something seems to have gone wrong"
however, in the ios app I can at least see the history
bright minnow
yes, I always get the message "hmm... something seems to have gone wrong"
Do you have a VPN installed?
rugged isle
no VPN
bright minnow
no VPN
Okay. On your iOS device, if it's an iPhone, is it the same behavior both on WiFi and on your cellular network?
bright minnow
yes, same behaviour
Did you try both the app and the web versions, on both WiFi and cellular on the iPhone? I'm particularly wondering if you could try web version, on cellular network, in a private tab so you have to sign back in. Could you test that out please?
And just to double check first: do you have any adblocker app running on the iPhone?
rugged isle
no addblockers on the iphone
I tried already with incognito tab in chrome desktop
I will try with cellular now
unfortunately same behaviour with cellular network on chrome with incognito window
it works on normal GPT 3.5 with another account
(no plus)
bright minnow
unfortunately same behaviour with cellular network on chrome with incognito wind...
And that's incognito in Chrome on your iPhone, connected to your cellular network?
rugged isle
no the incognito tab was on desktop but connected to the cellular network (personal hotspot)
on iphone I'm using the IOS app
bright minnow
no the incognito tab was on desktop but connected to the cellular network (perso...
I see. As a test, in case your desktop's network settings are caching strangely and causing the issue, can you try private tab fresh sign in, Safari, on iPhone, WiFi disabled, cellular only?
rugged isle
I tested but still the same problem
turbid olive
dapper carbon