api key is not working

[radiant mesa]

openai.RateLimitError: Error code: 429 - {'error': {'message': 'You exceeded your current quota, please check your plan and billing details.', 'type': 'insufficient_quota', 'param': None, 'code': 'insufficient_quota'}}
I looked at the usage section in platform and this came up for me

[grand badge]

you have no valid credits, there is a red bar

[radiant mesa]

But since I created my account, I haven't used any api

[grand badge]

https://help.openai.com/en/articles/4936830-what-happens-after-i-use-my-free-tokens-or-the-3-months-is-up-in-the-free-trial

[radiant mesa]

Yes, I think I haven't used my account for more than 3 months

[grand badge]

the image shows they expired so you need to pay

[vast ravine]

yup, after that time period it expires so you don't have any credits to use currently

[vast oar]

will it work if I make a new account?

having same issue

[vast ravine]

It is not allowed to create multiple accounts to get more credit for free, once it's gone it's gone

[vast oar]

rip

i just tried adding credits and it wouldn't let me

I just kept getting the same error saying I was clicking too fast or something like that. But I wasn't and it was my first time trying to add credits

[vast ravine]

What error did you get when you tried to add credits?

Are you sure your card information was valid?