#Can’t login in mobile app
1 messages · Page 1 of 1 (latest)
Is your ChatGPT app up to date? Also weird question but, are the date/time settings on your iPhone correct?
I just checked app store and yes, my chatgpt app is app to date. I don't know anything about date/time settings. But this is what I have in Date & time
Okay, thanks for checking those! Is it the same behavior for you on both WiFi and your cellular network? And can you log in normally on the web version?
Yes it is the same behaviour, and yes I can login on web
Do btw openai has a passcode support or change login type?
I'm not sure on those questions, I think you have to keep signing in with the original way you created your account but I'm not certain.
Do you happen to have a VPN installed on your iPhone? Or maybe some kind of DNS filtering adblocker app running, or something like that?