#Oops, an error occurred!
1 messages · Page 1 of 1 (latest)
Even new prompts without a plugin have been giving me the same error this morning.
same here
Hi there,
Sorry for the trouble! Without more information, it's hard to tell for sure, but this could either be a temporary glitch on our end or an issue with how your computer is connecting to our services.
As a first step, we recommend checking our status page when you get an error like this to see if we're already aware and fixing it. Although we're continuously making our services more reliable, our servers may experience intermittent errors during particularly high traffic.
In most cases, you can simply wait a few minutes and try again. If you're still running into problems, it'd help if you can try these steps first to help us figure out what might be going on:
Try clearing your browser's cache and cookies
Disable VPN (If you are using one)
Use an incognito browser or a different internet browser/computer to see if the issue still persists, as a security add-on or extension can occasionally cause this type of error.
Disable cookie blockers
Try connecting to another network
If none of that worked, could you send us more information about the steps you took leading up to the error (such as anything you clicked on), as well as details about what happened when you tried the steps above? More info about the error message itself is helpful too, especially specific wording or a screenshot. We'll take a look and do what we can to fix it with you.
- OpenAI Team
just recieved this text from their support and nothing.