Custom GPT custom image won't save | OpenAI | Page 1

dense herald · 2023-11-14T03:08:45.707Z

1. Upload your own image (minimized, tiny png about 100kb) 2. Save 3. It'll look like it saved (locally, the image changed) 4. Publish (public) 5. You'll still see unsaved changes memo at the top, then previewing the link on publish will show the original icon. Refreshing will show the original icon. 6. (Alt) Ask the creator bot to set the image for you -> Same result (looks like it saved; but didn't).

dense herald Nov 14, 2023, 3:08 AM

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Upload your own image (minimized, tiny png about 100kb)
Save
It'll look like it saved (locally, the image changed)
Publish (public)
You'll still see unsaved changes memo at the top, then previewing the link on publish will show the original icon. Refreshing will show the original icon.
(Alt) Ask the creator bot to set the image for you -> Same result (looks like it saved; but didn't).

surreal olive Nov 14, 2023, 3:26 AM

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Sounds like a caching issue. Are other people seeing the updated picture or nah? For its worth, I have not personally experienced this yet

dense herald Nov 14, 2023, 3:31 AM

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surreal olive Sounds like a caching issue. Are other people seeing the updated picture or nah?...

On Reddit, there were several other people that immediately responded having the same issue. I tried incognito on a different browser and the same issue occurs. Days later, I still have this issue and so do others. Support just auto-canned a response to try again later.

Sadly, I've tried nearly 100 times over the past week or so.

granite talon Nov 15, 2023, 3:42 AM

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Same issue for me too. Upload button does not do anything.
Support just copy paste the same response to all the reports and just closes the chat😔

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Hi @scarlet jay
Is there a way you can report this to the devs?

#Custom GPT custom image won't save