#Problem of subscribed to chatGPT Plus through the App Store

1 messages · Page 1 of 1 (latest)

urban sapphire
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I had previously subscribed to chatGPT Plus through the App Store. and my chatGPT Plus account was xinyibpzxhre@gmail.com . Yesterday, I register a new chatGPT account (adaebea@gmail.com) in order to continue using the service.
Now, when I attempted to subscribe to chatGPT Plus using the App Store for my new account, I received an error message stating: “This subscription is associated with another OpenAI account.”
I logged into my old account(xinyibpzxhre@gmail.com), and the subscription status is ChatGPT Plus, but the membership is not available.
I would greatly appreciate any help or advice on resolving this issue. How can I associate my new chatGPT account with the chatGPT Plus subscription on the App Store?

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I clicked on "Restore purchases", but it didn't work.