Today I changed my credit card information and renewed my subscription plan. But I can't access GPT-4 model. It is shown as locked. When I check my account it says my current plan is Plus.
#I subscribe to GPT-4 Plus, but I can't access to GPT-4.
formal knoll
charred panther
Today I changed my credit card information and renewed my subscription plan. But...
Hello! Check this message: #community-help message
formal knoll
Thanks! Do you know when this problem is reported initially? And when do you except it to be resolved? It's frustrating not to able to use a subscription based service and wait
charred panther
Thanks! Do you know when this problem is reported initially? And when do you exc...
Unfortunately I'm not sure, I think it's been about a weekish. It usually seems to resolve within a day or so for those who have been affected. Can you maybe check to see if you have the same problem in all browsers, or on the app as well? I agree, I would be frustrated if it happened to me too! Not an OpenAI employee so I can't speculate on resolution time either, I hope ASAP 🤞