#Illegal file download on help page
1 messages · Page 1 of 1 (latest)
Are you saying that navigating to https://help.openai.com is triggering a download of some file for you?
OpenAI Help Center
Yes. This url: https://help.openai.com/en/
OpenAI Help Center
See image. I clicked on all collections.
And this file is downloaded
Is this harmfull and should this happen?
I don't think it's harmful, I'm wondering if there's maybe some glitch with your browser though. Are you on Android? What web browser is this? I tried chatting with ChatGPT about this based on the info and .bin file you provided, here's what it suggests:
It's unusual for a browser to download a .bin file when navigating to a help page, especially one from OpenAI. Here are a few hypotheses:
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Browser behavior with Bing's Copilot: The user's mobile browser with Bing's Copilot might be interacting with web content in a non-standard way.
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Misconfiguration or Bug: There might be a server misconfiguration or a bug on the website's end causing it to send the wrong MIME type, making the browser treat the content as a downloadable file rather than displaying it.
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Interception: Some intermediary (like a proxy or network device) might be altering the content, resulting in the observed behavior.
What to do:
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Test another browser: It would be a good idea to test the same URL with a different browser (without Bing's Copilot) to see if the behavior persists.
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Clear cache and cookies: Sometimes corrupted cache or cookies can cause strange browser behavior. Clearing them might help.
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Contact OpenAI: If the issue persists, reaching out to OpenAI's support or IT team would be a good step. They might already be aware of the issue or would like to know about it to fix it.
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Security Precaution: As always with unexpected files, it's essential not to execute or open them in sensitive environments to avoid potential security risks.