I'd like to create a second account, but cannot due to phone number issues. | OpenAI | Page 1

warm kettle Oct 27, 2023, 7:00 PM

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I'd let someone use my number for signing up as hers wasn't compatible for whatever reason. A little while ago, she deleted it. I'd like to make a second account, but can't because it says my number has been used too many times. Has OpenAI simply not removed that account yet, or is it a more complex issue?

flat glen Oct 27, 2023, 7:20 PM

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warm kettle I'd let someone use my number for signing up as hers wasn't compatible for whate...

I think the answers to your questions might be in this FAQ:

https://help.openai.com/en/articles/6613520-phone-verification-faq

Phone verification FAQ | OpenAI Help Center

Understanding the phone verification security requirement of our sign-up process

warm kettle Oct 27, 2023, 7:21 PM

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I have already read that, and it was of no help.

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That article states that one number is good for three accounts, and despite only being attached to one, my number is non-functional.

flat glen Oct 27, 2023, 7:24 PM

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warm kettle That article states that one number is good for three accounts, and despite only...

I'm curious about the three account thing, because you've said it should only be associated with two so far right? I'm just wondering why OpenAI would think you're perhaps already at three.

warm kettle Oct 27, 2023, 7:24 PM

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As am I, that's why I opened this thread.

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I also submitted feedback via their website, so hopefully I can get a helpful response from either source.

#I'd like to create a second account, but cannot due to phone number issues.