#labs.openai.com has been unusable for over a month.

1 messages · Page 1 of 1 (latest)

austere widget
#

Bug Report:

Steps to reproduce:

Use the website like normal you will find out quickly.

Expected result:

I can use the website with no issues.

Actual result:

1. I cannot download images.
2. Every action I take requires me to refresh the page.
3. The UI just looks like its not working correctly. Some animations are missing and some functions straight up aren't working.

Additional information

Browser: Chrome, Opera GX, Firefox, Microsoft Edge
OS: Windows 10, Windows 11, Android
Last Report: https://discord.com/channels/974519864045756446/1165358840204763237
Video: https://drive.google.com/file/d/1Xg5PlbtPw39cUAF60TLBS0UVxCxwT0o4/view?usp=sharing
Keypoints in last report:
As the last report states, I have done virtually everything to determine whether this is an issue on my side or yours. I have switched devices, internet connections, browsers, and newly installed operating systems with nothing on them. I have also cleared caches, adjusted firewall settings, disabled browser extensions, tested different network configurations, and turned on and off VPNs. I encourage you to check the last report for more information.

Google Docs
Labs Bug.mp4
#

No one believes me that this is a server-side bug, but I am 100% sure that it is. I have tried everything to fix it, and before it happened almost 2 weeks ago, it was working fine. Suddenly, it just started happening on all devices, and I didn't change anything.

dense rose
austere widget
dense rose
#

Do you try it at school/ work / home ?

austere widget
#

I have tried data and different network connections.

austere widget
dense rose
austere widget
dense rose
#

They can double check account if lock or not

austere widget
#

Still not fixed, the support email left me on silent only ever sent an automated message.

austere widget
#

Only an automated message was sent. They have gone radio silent all these days and its still not fixed.

austere widget
#

Still nothing

austere widget
#

Fix

austere widget
#

Fix

#

I also drove 5 hours away a couple weeks ago. So it can't possibly by my ISP.

austere widget
austere widget
#

This support team is terrible, they are going out of there way to ignore me.

torn plume
#

what upsets me is that im paying for premium and if i experience a problem i dont have support. I've thought about canceling my subscription cause the current status that ChatGPT is running for premium users absolutely is trash compared to the last update.

austere widget
austere widget
#

Oh, its a miracle the email support finally responded. Now lets hope they can fix the issue.