#ChatGPT recently stopped working when accessed from our corporate network

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viral spruce
#

Bug Report:

Steps to reproduce:

  1. Log into ChatGPT (I used my personal ChatGPT plus account)
  2. Submit any prompt text i.e. "write a poem"

Expected result:

ChatGPT will respond i.e. by writing a poem

Actual result:

An error is returned: "Something went wrong. If this issue persists please contact us through our help center at help.openai.com

Additional information

Browser: Chrome 118.0
OS: MacOS Ventura

Note: this is impacting all users on our corporate network. Our network uses software that makes all traffic appear to come from the same IP address.

When I use the network tab in Chrome's inspector, I see a 403 Forbidden response.

Screenshot attached.