You have to refresh the page everytime you make an action and you cannot download images. This happens on all devices.
#labs.openai.com is unusable.
frozen sail
frozen sail
Can this be fixed please. Again this website is unusable, I'm surprised something this big hasn't been fixed yet. I switched devices, internet connections, browsers, and newly installed OS's and more. I've tried everything. Please fix this.
This actually was an issue a day before I made this report. But I thought it would be fixed the next time I used it. Here we are.
I have a video if you don't mind me sharing if it is ever needed. To clarify this happens on all devices meaning mobile and pc.
frozen sail
Can this please be fixed asap.
warm phoenix
https://labs.openai.com/ is working as usual, it might be a problem on your client
frozen sail
<https://labs.openai.com/> is working as usual, it might be a problem on your cl...
No it is not.
warm phoenix
in that case, if you want your bug report to have the attention of the devs, I highly suggest you to make a bug report that follows the guide lines explained at the pinned post: https://discord.com/channels/974519864045756446/1070242883677982771
warm phoenix
No it is not.
here is a screenshot of the labs working as usual
frozen sail
here is a screenshot of the labs working as usual
Can you download the images?
warm phoenix
yes
by your description of the problem, it seems like a caching or DNS issue
possibly caused by your ISP
frozen sail
by your description of the problem, it seems like a caching or DNS issue
How, I'm not using a vpn and I've changed devices to mobiles and many computers
warm phoenix
give it a try with a VPN or with a set DNS such as 1.1.1.1
if you don't want to mess with OS settings, give this a try: https://1.1.1.1/
frozen sail
if you don't want to mess with OS settings, give this a try: https://1.1.1.1/
Didn't work
frozen sail
by your description of the problem, it seems like a caching or DNS issue
I highly doubt it has something to do with me and 100% positive that its a website issue based off of everything I've tried.
warm phoenix
you said you had a video of the problem, it might be a good idea to post it too
frozen sail
Again, every action I make a white screen appears and I have to refresh the page to see the page. I also cannot download the images. When I click the download button it doesn't do anything.
frozen sail
you said you had a video of the problem, it might be a good idea to post it too
Alright
frozen sail
you said you had a video of the problem, it might be a good idea to post it too
Here it is: https://drive.google.com/file/d/1Xg5PlbtPw39cUAF60TLBS0UVxCxwT0o4/view?usp=sharing
Whenever you see this loading bar that means I'm refreshing the page. If I don't then it will be a white screen forever. Also I can't click the images. But when I'm in history I can click the images but the download button doesn't do anything. Again I state this at the top "I switched devices, internet connections, browsers, and newly installed OS's and more. I've tried everything."
frozen sail
you said you had a video of the problem, it might be a good idea to post it too
Anything to say to this?
frozen sail
you said you had a video of the problem, it might be a good idea to post it too
So are the owners of the website aware of this issue? Still not fixed.
warm phoenix
I just tested the app and couldn't reproduce what you show in the video
you might want to try to reinstall it
also did the same on the website in mobile mode, no problems too
it is unclear in your video if you are using the app or the browser
or if it is android, ios.. windows phone...
frozen sail
it is unclear in your video if you are using the app or the browser
I'm using the browser what else would I have chosen?
frozen sail
or if it is android, ios.. windows phone...
Android
frozen sail
I just tested the app and couldn't reproduce what you show in the video
Well I still am to this day. Been happening for weeks on all of my devices.
frozen sail
also did the same on the website in mobile mode, no problems too
With desktop and mobile mode on.
frozen sail
also did the same on the website in mobile mode, no problems too
All problems for me nothing but them.
frozen sail
I just tested the app and couldn't reproduce what you show in the video
I don't care if you can't reproduce it at this point, its already known that this is a very weird bug with the website that is targeting only me for some reason. Could I get an OpenAi higher up to look at this please. I've been trying to use this website for 1 and a half weeks now and have done virtually everything to determine whether its an issue on my side or theres.
fervent stratus
I don't care if you can't reproduce it at this point, its already known that thi...
Incredibly, it's working for everyone BUT you. I can use labs and download just fine.
Have you tried a different device or WiFi network? If nobody else has this problem it's likely a you problem.
Besides, what is tagging a discord mod 6 times going to do for you? Idk bro, for someone who needs help you don't seem very proactive in getting helped, and you're not exactly speaking with tech support.
frozen sail
Incredibly, it's working for everyone BUT you. I can use labs and download just ...
As I've stated multiple times, I've done all of that. And also I didn't tag a mod once. I really want this bug to be fixed.
warm phoenix
As I've stated multiple times, I've done all of that. And also I didn't tag a mo...
hmm
i mean, this discord is not OpenAI's support..
we are jsut community members here, we often try to help each other
fervent stratus
I just tried myself twice, and had no issues on both my laptop and my phone, I've checked on my home WiFi and my mobile data.
You sure you're not just blocking the requests? (Even unintentionally)
frozen sail
I just tried myself twice, and had no issues on both my laptop and my phone, I'v...
No I am not blocking the requests.
I've installed new OS's and changed network connections with nothing on the system installed.
warm phoenix
if the problem is on your side, we, the community, can try to help you sort it out
if you are sure it is a problem on OpenAI's side, you might want to formulate a bug report that follows the guidelines