#Not getting a response for any prompt on ChatGPT on laptop

1 messages · Page 1 of 1 (latest)

viral musk
#

Bug Report:

Steps to reproduce:

  1. Write any prompt in ChatGPT

Expected result:

Receive a response

Actual result:

Error message: Something went wrong. If the issue persists please contact us through our help center at help.openai.com.

Additional information

Browser: Any browser
OS: Windows 11
Things tried/checked:

  • Private browser (to see if cache was the issue)
  • Different browser
  • Update browser
  • Turn off Firewall
  • Whitelist ChatGPT in web filter
  • VPN is turned off.
  • Enabled TLS 1.1, 1.3 in Internet Options
  • Performed Windows updates
  • Restarted device
    This issue has been going on for weeks, it works fine on any other devices connected to the same network.
    See screenshots attached for the error message and what it's saying in F12 mode.

Could you advise as to what could be causing this issue?

viral musk