#Granted Credits disappeared!

1 messages · Page 1 of 1 (latest)

latent escarp
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I had 55+ granted credits on my Dall E account and today it vanished. The only remaining credits are from the Monthly Refills..

gusty swift
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Think I had 150 granted from a year or so ago, and they disappeared this month without explanation.

chilly steppe
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yup. same happened to me at some point...

inner token
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Here, everything is explained in detail.
https://help.openai.com/en/articles/6399305-how-dall-e-credits-work

Gonechoo:

I had 150 granted from a year or so ago

This is explained here:

Free credits expire one month after they were granted, and paid credits expire 12 months from the date of purchase.

Did anything else happen, that isn't explained in this article?