humble heron
Hello!
I have encountered this message. The first time it happened I searched for a solution - to wait, refresh the page, delete cookies.
I did just that, but it didn't work. I gave up, ignored it and simply proceeded to chat in different chats.
Now it has happened a second time on a different chat.
Please help me out. I fear that I will eventually get this message in all my chats.
abstract spear
Hello!
I have encountered this message. The first time it happened I searched f...
Hi there, I'm sorry to hear you're experiencing this issue. To better assist you, can you please provide me with information about the device and browser you're using? Are you using any VPN or ad-blocker? Kindly ping me back with these details to proceed further.
humble heron
@abstract spear sure thing!
I use Firefox on PC and Chrome on my phone (Android system) - the error appears on both.
I don't use VPN - however, I have AdBlock on Firefox on PC. The chat worked just fine before, with the AdBlock.
I did try using incognito mode - both on PC and Android. Nothing worked.
abstract spear
<@707196665668436019> sure thing!
I use Firefox on PC and Chrome on my phone (A...
Thank you for providing these details. Let's try a few troubleshooting steps.
Despite having worked fine in past, AdBlock can sometimes interfere with the site's functioning. Please disable AdBlock on Firefox for the time being and see if this resolves the issue.
Check that both Firefox and Chrome are updated to their latest versions. Outdated versions can sometimes cause compatibility issues.
Try clearing your browser's cache and cookies once again. Please ensure you're removing all the cookies and cache related to OpenAI.
If you're logged into your OpenAI account, try logging out and then logging back in.
Try these steps one by one, checking after each to see if the issue is resolved. Please ping me back to let me know whether the problem persists after trying each of these steps, and we can continue from there.
humble heron
@abstract spear Hello again,
I have tried the suggested methods - and sadly nothing worked.
abstract spear
<@707196665668436019> Hello again,
I have tried the suggested methods - and sad...
Could you try something? Go up a couple of messages and edit a previous message, not your last one but a couple before? and try going up message per message like this until it dosen't give you the error anymore?
humble heron
@abstract spear
I have tried doing so. Before I could reach the point where I encountered the original error, I got a different one - "The conversation is too long, please start a new one". Could this be the case for the original error?
abstract spear
<@707196665668436019>
I have tried doing so. Before I could reach the point whe...
yes that can be the case, It reminds me of a previous post i saw but idk wich one
humble heron
@abstract spear
Hmm, I see. I'm quite surprised though, because I have chats that are far longer and never got this error before.
abstract spear
#1157044118485221466 this one
abstract spear
<@707196665668436019> Okay, thanks for the assistance nonetheless 👍
if you want to you can contact support@openai.com but I doubt they'll answer you. Attach a link to your conversation if you do.
crisp glacier
@humble heron if you are able to reproduce this consistently on new conversations, seeing what your Network Tab shows and DMing me a HAR would be extremely helpful.
