#Dalle3 errors when trying to generate images.

1 messages · Page 1 of 1 (latest)

lusty gate
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I just started getting this error on both my laptop and on my chatgpt app. No matter what I try to ask for. "I'm truly sorry for the inconvenience, but there were issues while attempting to generate the images. Please let me know how else I can assist you or if you'd like to proceed with another request."

Screenshot_2023-10-04_024824.png
narrow ice
# lusty gate I just started getting this error on both my laptop and on my chatgpt app. No m...

I understand that you're encountering issues with Dalle3 image generation. I'm here to help.

To properly assist you, I need some additional information:

  1. Could you let me know your browser type and version?
  2. Can you tell me more about your operating system?
  3. Have there been any recent changes to your browser settings or extensions?

In the meantime, here are some generic steps you can take that might help:

  • Ensure you are not using a VPN, which sometimes can cause issues.
  • Disable any active ad-blockers in your browser, as they may interfere.
  • Log out of your OpenAI account and then log back in.
  • Clear your browser's cache and cookies.

Please ping me back with any updates after trying these steps. I'll stand by for your response.

lusty gate
narrow ice
# lusty gate logged out, cleared cache and cookies. This is happening on my laptop running c...

I see. Thanks for trying out those steps and providing more details. It seems you've been thorough with the preliminary troubleshooting steps.

Considering you're having this issue on multiple platforms (both on Chrome/Windows 11 laptop and the ChatGPT Android app), the problem might not be local to your devices.

Please follow these additional steps:

  • Try accessing the OpenAI website or app from another internet connection, if possible.
  • See if there's any improvement when using a different browser, such as Firefox or Edge.

If you're still experiencing the error, it's possible that it may be due to server-side issues, especially given that dalle3 is a newly released feature. In such cases, it's often best to wait for a while and try again later.

Please keep me updated about your findings after trying out these additional steps.

lusty gate
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whoop its back now

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maybe it was a temporary thing

narrow ice
lusty gate