Steps to reproduce:
Send a simple message to GPT-4
Expected result:
ChatGPT-4 answers me
Actual result: (99% of the times)
No Answer and no errors message, nothing
Additional information
Browser: Try this on Chrome, Firefox and Edge
OS: MacOS
#Sending Message
primal fulcrum
pearl umbra
**Steps to reproduce:**
Send a simple message to GPT-4
**Expected result:**
Cha...
Do you have any browser extensions installed that could be affecting ChatGPT?
https://help.openai.com/en/articles/7996653-why-am-i-getting-a-blank-gpt-4-message-in-chatgpt
primal fulcrum
Not on Edge nor Firefox. The issue is something else.
primal fulcrum
It seems like the issue is happening only when I extend my session for more than a few minutes.
In other words, I can use GPT-4, it answer great when I am disconnecting from wi-fi and reconnecting and having to log in again but I have to do this for every message it's not sustainable
Can someone help
stable burrow
**Steps to reproduce:**
Send a simple message to GPT-4
**Expected result:**
Cha...
Hello there! I'm sorry to hear you're having issues with getting responses from GPT-4. Let's go through some steps together to see if we can resolve this.
Firstly, could you please confirm whether you're using a VPN or are you in a geographic region that may be restricted according to OpenAI's Terms of Service?
primal fulcrum
I am not
However I am using Zscaler
Because it's a company computer
Could that be the cause
stable burrow
I am not
It's possible that the Zscaler security service could be interfering with ChatGPT-4. Since it's a firewall service, it could block certain communication.
To continue with the troubleshooting, let's begin by addressing other possibilities:
- Please ensure any ad-blocker extensions are temporarily disabled as they can sometimes interfere with the platform.
Please let me know if there are any changes after this step.
primal fulcrum
Hey so I solved it. There is always a message that displays : careful because this site (GPT) is subject to our confidential agreement etc...
So each time, I have to refresh and clic on "ok" and it goes away
Hey I am just curious are you an admin here or are you just helping people ?