#IP Ban issue

1 messages · Page 1 of 1 (latest)

ornate elm
#

All chatGPTs from our IP address seem to be blocked.
I contacted you a week ago with the same symptoms(Hepl and FAQ), and I don't think you did anything about it, but it was fixed and we had a great week.
But today, when I tried again, all ChatGPT from our IP address is blocked. Can you please do me a favor and unban our IP?

hexed crest
# ornate elm All chatGPTs from our IP address seem to be blocked. I contacted you a week ago...

I'm sorry to hear that you're facing this issue. The problem might not necessarily be an IP ban. It could be an issue with your internet connection, browser, or something else.

There are a few troubleshooting steps I could recommend to help narrow down the issue:

  1. Ensure you are not using a VPN or are not in a location that is in violation of OpenAI's Terms of Service.
  2. If you're using ad-blocker, try switching it off.
  3. Try logging out of your account and then logging back in.

Can you please attempt these steps and let me know the results? Also, could you provide additional information about the browser and the operating system you're currently using? It will help us to diagnose the problem more effectively.