#My account is currently being used by Chinese hackers.

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knotty temple
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I logged in this morning to my plus account and all my conversations have been deleted and there was only one conversation and it is in chinese. Someone seems to have accessed my account. Since it is almost impossible to reach support quickly, how do i have all my sessions logged out after i change my password?

tropic sinew
# knotty temple I logged in this morning to my plus account and all my conversations have been d...

I'm sorry to hear that you're having issues with unauthorized access. Here's the course of action you should follow based on the login method you used to set up your OpenAI account:

  1. OpenAI's Native Email/Password System: Immediately change the password of your OpenAI account.

  2. Google: Change your Google password and revoke OpenAI access following this link: Google Support

  3. Microsoft: Change your Microsoft password.

  4. Apple: Change your Apple password and disable OpenAI access by following this link: Apple Support

Regarding the logging out of all sessions after changing your password, it depends on the login method:

  • For the native OpenAI account system, once you change your password, all prior sessions should be discontinued.

  • For Google, Microsoft, or Apple, beyond changing the password, you'll need to force a sign out of all sessions using the account management tools provided by these platforms.

Lastly, you should contact OpenAI's support through support@openai.com stating that you think your account might have been compromised. They can help you secure your account and investigate the situation