#My plus account has been hacked and is being used by someone in China.

1 messages · Page 1 of 1 (latest)

spice elm
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I have reset the password and reported the issue through help, but there is no help.

sleek lodge
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I have the same issue but no responses at all. the support bot said someone would come back to me (2 days ago). I have tried to post here as well but no answers

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I will delete my account shortly if the problem is not solved. there is no point in paying for something I cant use. at every reset Chineese persons use all chats and install a number of plugins.

olive quiver
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I do have exactly the same problem. What do we do?

wet oak
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same issue. reported 4 days ago. radio silence. no point in paying for a service i cannot use!

blazing cradle
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same here, I changed password but new chats in chineese still apear

sleek lodge
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I got a mail from the billing department, that they have cancelled my plus subscription and converted me to a free account. lets not look at the chinese part...?

mellow shell
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Same problem, please help.

leaden tusk
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If its linked to any google / other account you might want to change its password as well. And run some kind of antivirus on all computers / phones you use it on

olive quiver
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Any news about this? Nothing has been done.

feral wyvern
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Same here...

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Just now

leaden tusk
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If its linked to any google / other account you might want to change its password as well. And run some kind of antivirus on all computers / phones you use it on
@olive quiver @feral wyvern

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also change openai password obviously

feral wyvern
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I'll change my password to log In soon.

earnest notch
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Anyone from here found a fix? Did support get back to you eventually? How long did it take?