Paying customers asked to wait

[open swallow]

We're experiencing exceptionally high demand. Please hang tight as we work on scaling our systems.

I get this message even though I'm a Plus user. Plus users are supposed to get priority use of the service. Please investigate this bug.

[broken grail]

i'm unable to get any response of chatgpt since the past hour. i'm a pro plan user too. anyone else having issues just now?

[broken grail]

update: all is working again for me.

[wise frigate]

I bought the GPT4 today, but I'm having an issue. I'm still stuck on the default version. The Plus subscription hasn't shown up I see I paid, but I have no access. even tried to log out/log in, several times

[open swallow]

Same problem still persists today, it's around the same time as yesterday

[silk ginkgo]

Same issue here.

[wraith sleet]

when can we expect it to be okay?

[waxen lance]

issue for me too pro user 😭

[thorn thorn]

same problem for me

[green sapphire]

Yup- another issue thats rampant. The devs will happily take our money yet doesnt want to return it when needed..

[wise frigate]

I still haven't been able to access it since yesterday, but I did receive a response from OpenAI support :
Hello,

Thank you for reaching out to OpenAI Support.

we apologized for the inconvenienced. We have reviewed your transaction and determined that the charge did not go through successfully. This is the reason the ChatGPT Plus subscription was not processed successfully. We recommend reaching out to your issuing bank if you wish to further confirm the transaction.

Please let us know if we can help with anything else by replying to this email.

Best,
Tine
OpenAI Support
.

and i got my 20$ back

i will try again

[wise frigate]

im in the plus version but there's one issues again :/
I need to solve a puzzle or captcha every time I want to chat in the plus version for no reason

[waxen lance]

chat gpt is down for me ;/

[icy veldt]

Same error here. The status page is definitely incorrect https://status.openai.com/

[celest sedge]

same issue here 🥲

[vivid geyser]

I'm suddenly back at the 25 message cap... takes me back to the "olden days" 🤣

[vivid geyser]

this is the message i'm getting after (counted twice now) 25 messages

[open swallow]

Whaat? That's really bad

[inland urchin]

This would be surprising, curious what models you were using—or any special usage patterns you are aware of so I can look into it.

[vivid geyser]

i have a link to the chat if you'd like. I was wondering if it might have to do with the extensive list i told it to work with, but after the 3 hr period it had no issues with it....
Just give me the word and i'll DM it to you

[odd flicker]

Someone tested it only once on three seperate account, Plugins is 25/3 hours, whereas other GPT-4 models stays 50/3

[vivid geyser]

I've had plugins enabled during the conversation, but none of them were triggered. Don't really think they should add to the pool of "plugin uses" then, should they?

[odd flicker]

Probably a bug only affect part of users