Unable to load or work

[cerulean marsh]

I was trying to use ChatGPT and for some reason it will not load or work and I have a plus subscription but for some reason when I try to use it now it will not work, I logged out logged back in, clear cache, cookies, and I still get this.

[lucid rapids]

I have the same issue. It hasn't worked for days for me.

[dry kiln]

The reason why @lucid rapids @cerulean marsh

[lament ingot]

That's for the api. But screenshot seem to be chztgpt website

[cerulean marsh]

Yes it’s for the website, not the API.

[cerulean marsh]

I found out the issues, it turns out if you use NordVPN and have threat protection enabled openAI seems to block it but you have to manually disable it every time you want to use chatGPT. So if any other users use NordVPN and are having the unable to load history error disable threat protection when trying to use ChatGPT and it’ll work. @lucid rapids

[rich skiff]

same for me

[rich skiff]

i dont use vpn and its not working dude

[cerulean marsh]

Unsure what it could be then, but for me that was the issue. Try logging out and clearing cookies. Usually that will fix it or contact openAI directly about the issue.

[wispy tapir]

I am also having the same issue. I found that I can not use it from my PC but I can use the same account from my mobile browser since last 10 hours. I tried to reach OpenAI support but could not found how to contact them.

[cerulean marsh]

Start a chat on their support page and send a detailed message with a photo and the error code and it’ll help