marble ether
ChatGPT in browser tells me to contact you. It stopped working and it is already 24h. I was connected to VPN at that moment. It is 24h and I am not on VPN and it still does not work. It works on mobile phone on the same account. I have paid account.
Message in Chrome: Something went wrong. If this issue persists please contact us through our help center at help.openai.com.
New session in Microsoft Edge browser and the issue persist.
Visual Studio Code via API works. Mobile iPhone with Chrome works. Only PC browsers do not work for 24h already.
placid belfry
Are you using any web protections service?
marble ether
NordVPN is disconnected, but there is some Web Protection checkbox enabled.
Yes, it works now. The issue was Web Protection enabled in NordVPN even I was disconnected from VPN.
This would be nice to have in HELP.
Anyway I don't understand your requirements, I have paid account and it works via API key. Only web browser writes this error.
So that is solved, but I still get "Authorization error accessing plugins" when using plugins. Another bug?
(and that did work before this issue)
marble ether
I had to uninstall and reinstall all plugins again.
Now after 30 minutes of playing with ChatGPT 4, it removed Chat GPT Plus subscription and billing claims no invoices and invoice history is empty. I also lost all history of my prompts!!! What is happening?
Billing history
Showing invoices within the past 12 months
No invoices found
lapis basalt
I got the same issue. I haven't reinstalled any plugins, but it says i need to upgrade to plus, and there is no history of billing or prompt.
marble ether
Yes, I confirm the same behavior on my end. Thanks
Probably will need to switch to Bing 😄
fast mortar
Is it chat gpt working for you
marble ether
Ah, it gets error 504 and instead of JSON it returns HTML page with Gateway Error - Timeout: (chrome developer console): Unexpected token 'I', "Internal S"... is not valid JSON
Therefore their whole thing is down.
Internal Server Error
I am logged in, it just defaults to GPT 3.5 and even that does not work. Any query results in "Internal Server Error" in HTTP Requests - Network tab in Chrome developer tools. I guess we just need to wait until they release a hotfix and restart API gateway server.
crimson peak
Help my chat gpt account too is not working. It doesnt show my history and billing as well.
marble ether
Jerome, I am just a regular user (paying user) with some software development skills. It looks their system is down at the moment. Looks amateur to me.
merry matrix
@marble ether I had the same initial error you posted and my nordvpn also had protection enabled. I closed it as well. I will try when they are back
marble ether
@merry matrix Ok, that is good. I fixed NordVPN issue yesterday. Disabling the Web Protection in NordVPN did help. But we need to wait for OpenAI to bring the servers up now.
(I guess this web protection issue can happen with antivirus like ESET as well)
fervent salmon
I have a problem with chat GPT-4 plus version, it stops working, it keeps loading and when I write something I see this message: Something went wrong. If this issue persists, please contact us via our help center at help.openai.com.
placid belfry
The "Something went wrong" is caused by 99% of the time by Web protection services like NordVPN
marble ether
Then it should be in their readme. They mention VPN, but NordVPN was not connected to VPN! I work as software developer and it is not obvious that even u not on VPN, you need to turn off some checkbox.
crimson chasm
The "Something went wrong" is caused by 99% of the time by Web protection servic...
yes but something very recent has changed as I can't now use it at work within zscaler on my account and particular government IP, whereas some of my colleagues on the same manchester node are not having the same issues.
placid belfry
yes but something very recent has changed as I can't now use it at work within z...
What goverment?
crimson chasm
DWP Digital - Department of work and pensions - Engineering practice is affected right now
I'm lead product manager and it's really set me off today
placid belfry
What country
crimson chasm
UK
placid belfry
Do you have any type of web protection?
crimson chasm
Do you have any type of web protection?
We use zscaler but many in the team with the same service can access it but they have different IPs from the same zscaler node.
this is interesting though..
I've potentially found the issue @placid belfry I've swapped networks from BT in the Uk to three mobile and it's working again. So it's something inherent to BT network and routers that is causing an issue.
half wharf
I am getting the same message.... not sure what to change in my windows defender
placid belfry
I've potentially found the issue <@670297151338971176> I've swapped networks fro...
Could be