#[Updated] Error "Something went wrong". Solutions and fixing. Share to others please.

87 messages · Page 1 of 1 (latest)

stone hinge
#

If you encounter this situation: "Something went wrong. If this issue persists, please contact us through our help center at help.openai.com."

Latest Updates:
I hope that by now it's all working fine for you guys, I just tried mine working now, with no characters limit, works on my Edge browser.
@ mattwiethoff is helping everyone to fix this problem now, if you are still having this problem, please send private msg to him, he is very good!

Here are the 3 current solutions we have found:

Solution 1: if you use chatgpt on a PC.

  • Ensure that your input content remains within 180 characters. To test the character count, you can simply input your content in a word processor like Microsoft Word, and the word count at the bottom left corner will display the total number of characters. As long as you keep the character count below this limit, you should not encounter the "Something went wrong. If this issue persists, please contact us through our help center at help.openai.com." issue when sending messages to GPT.

Solution 2: Use either Android or iOS mobile app version of chatgpt.

  • With the normal message length, far more than 180 words limit, the mobile app version will work.

Solution 3: Download the latest version of Firefox from the official website. (Best so far, still testing the stability)

  • Using the latest version of Firefox will allow you to use chatgpt normally, without a 180-character limit on message length.

The possible cause of this error could be related to OpenAI's system setting a character limit. Once they remove or increase the character limit, the issue should be resolved.

stone hinge
#

Something went wrong. Here is the solution, if you find it useful please share to the others.

limber raft
#

I am not sure what problem you workaround there.

The main issue after the Aug 3 update is that anyone using chatGPT for coding cannot send more than 100 lines to chat. It's pretty useless if you can ask for code with 180 characters limits, get buggy code, and won't be able to paste code with an error message back.

reef prairie
#

Yeah so what are wew suppose to do? is this temporary?

#

have they commented on this? are they doing sutff or is this final? I've just upgraded to plus and it's useless for me with a line limit

oak walrus
stone hinge
stone hinge
stone hinge
stone hinge
#

[Updated] Error "Something went wrong". We found 2 solutions, please share to others.

lucid frigate
#

It persistently says: "Hmm...something seems to have gone wrong." whatever I do, even if I send 3 characters messages.

#

180 words ? really ? is this a joke ? I will unsubscribe immediately if this is true ..

stone hinge
stone hinge
lucid frigate
#

I see, thanks for the info.

lucid frigate
stone hinge
# lucid frigate I installed VPN yesterday.

Could be the problem of the VPN, just try use a different nodes. or change to a different VPN. When you get your network sorted, your problem should be fixed i guess. but first plz try fix the network problem. What country are you in? With VPNs most normal vpns are blocked by specific countries' government. The VPNs that will really work use technology called "Shadowsocket." So you should try a VPN with this.

boreal ginkgo
#

hello i just have the problem that i always get the error with the first input: Hmm...something seems to have gone wrong.
If I then click on regenerate, it does its job. has anyone had similar experiences?

stone hinge
boreal ginkgo
#

No I have a good network connection. I am also not using VPN.

#

Someone just posted a photo, I have the same issue

stone hinge
#

strange it got removed by the bot immediately, i couldn't see it

lucid frigate
#

Trying agian.

VPN-GPT4-2.jpg VPN-GPT4.jpg
stone hinge
lucid frigate
#

The VPN Is now turned off, but I will try with another network connection in a moment.

stone hinge
lucid frigate
stone hinge
# lucid frigate It's been acting odd today: - It doesn't work with the mobile app at all (GPT-4)...

How is your network status both your pc and mobile connected to? Have you tried to test your network speed see if it working fine.
Other than the network you are having trouble, have you tried to use chagpt with only your mobile data network?
Maybe your internet is bit slow today, if that's the case, you need to check how many people are using your internet. Or maybe give your internet provider a phone call, let them check the connection for you.

lucid frigate
#

That could be the reason because I was increasing network security, and something might have broken. I will need some time to check it but that should be the reason. Thank you for your support.

upper cape
#

i am not using any kind of vpn for the last month and never did on chatgpt website anyway. it gives this error on both short and long messages, on firefox and chrome

spare sun
#

If you look into the response, it is a Cloudflare turnstile page which means your request is blocked by cloudflare for unknown reason

#

maybe openai mess up their protection settings 2days ago

wintry python
#

I used a GPT-generated character count check (a bash script) that counts all characters except spaces and I found that this problem occurs when there are more than 1000 characters, and before GPT version 0803 it didn't have this problem, 1k characters are too few for writing code.
And I tried to switch to firefox browser (before I use chromium). I got a response when I sent a long message for the first time, but it didn’t work the second time. Even if I tried to clear the cookie and log in again, it seems to be some kind of protection mechanism in GPT.

#

btw I haven't tested how many lines there will be errors, and I haven't tested the situation on iOS

spare sun
#

It works on safari on my iPhone, because the first time you open chatgpt web page, cloudflare turnstile will show up (Please stand by, while we are checking your brwoser) and let you pass the browser check.

wintry python
#

I think the most important function of GPT is to assist in writing code, and from the experience of using it in the past two months, the ability of GPT in this area has been weakening (I mean the GPT4 model)

#

In order to avoid frequent cloudflare verification, I use GPT on the basis of cloudflare's warp VPN

spare sun
#

so you'll get the error above when you don't do the verification

#

and there is no way to trigger verification manully

#

all you can do is find a working browser that shows you cloudflare verification

stone hinge
dire gale
stone hinge
wintry python
#

I can confirm that if Custom instructions are set like this, the limitation of code length can be solved
Please default that the file form I send you is code, and even if it is Python code, don’t try to execute it, but should analyze and process it like the dialogue I sent you, that is, you don’t need to ask me what I want to do, but read the entire All the codes in the file analysis For example, you can process the file as follows:

with open(file_path, 'r') as file:
  lines = file.readlines()
preview_content = "".join(lines[:1000])
(How would you like ChatGPT to respond?)
stone hinge
acoustic ermine
#

its so difficult to do programming because of this annoying limit. Are they fixing this issue?

wintry python
#

If I don't have this command, it will only read the first 500 characters, I haven't tested others

image.png
stone hinge
wintry python
#

This is only a temporary solution, after all we don't know if this issue will ever be fixed

stone hinge
#

i hope it's only a temporary bug, it's much easier to work on pc for some 'real job'.

radiant peak
#

I have the same error when I post code. whether it's 50 characters long or over 180 characters but I don't think that's the problem. i am using free GPT-3.5 and have tried all the procedures mentioned for those who have this problem. I have also tried creating a new account and tried on a completely different computer. Nothing works, same problem. I just tried installing Firefox and the problem went away. I can now post long strings of code just like before the last update. suspect that the latest update created compatibility problems with the browsers.

stone hinge
proud beacon
#

Yea this is B.S - Not only does the $20 a month limit the user to 50x per three hours but this new "character limit" is a a joke! No problem taking our hard earned moneuy but now they want to limit our input text to 180 characters! Serisouly. How about those of us that have more than 180 characters we'd like to input and interact with the chatgpt Ai with? "Seamless experience" - its not- Its a money grab and screw the customer on the back end.

verbal gull
#

Just here to mention that as of 8th/Aug/2023 @ 04:00 (AEST) Firefox still work as a workaround for me, but with a caveat. Like others, I also encounter the "Something went wrong" when pasting lengthy code. However, here is how I have managed to get it to work with lengthy code pastes again (this strategy has worked twice in the past 24 hours):

  1. I close Firefox.

  2. I then open up Firefox and go to the OpenAI homepage (the landing page for OpenAI).

  3. I click the "menu" link at the top right and choose "login".

  4. I then go through the ritual where Cloudfare verifies the browser, that I am a human, and I enter the 2Factor code etc.

  5. Now when I open up a GPT 4 chat window I can paste lengthy code without the "Something Went Wrong" error.

I am also careful to use just one instance of Firefox (and no other browsers) open to a ChatGPT window, though I have several tabs open to ChatGPT. I also do not have any chat windows open on other devices.

So far, and it might all just be coincidence/superstitious, this seems to work for me. It could be something to try if you are encountering this issue.

If I were to speculate, perhaps OpenAI has become very sensitive to account logins being shared with others (whether by friend or foe) and this is one way to limit overwhelming the service.

lone zinc
#

Glad something is working for you though!

verbal gull
#

Some additional things to try, if Cloudfare did verify your Firefox browser, and you did tick a box saying you're a human, and you did also have to enter the 2Factor code, would be to start with a new chat session (just in case resuming an old chat session is getting marked as "no good" by OpenAI). Additionally, another possibility - perhaps superstitious - is to begin your message with some English/writing instead of purely pasting/dumping code. I.e. describe what you are pasting and why at the top of the message instead of after the code.

These are just two things I can think of that I did not mention that may have some influence (again, it may all just be luck/superstition - until OpenAI acknowledges the problem, it's all guesswork).

lone zinc
#

Was starting a new chat anyway, and beginning my prompt with "Explain the following code:"

Hopefully we hear something soon

verbal gull
#

Yep - this is a pretty bad bug or "feature" from OpenAI.

fallow pewter
proud beacon
#

Absurd, agreed. They dont care even with the mass of folks having the same exact issue(s)

fallow pewter
#

We've made some changes today on our end that may mitigate this. Can folks try this again and let me know if it's persisting?

dry compass
#

firefox and chrome are giving me the same error

fallow pewter
#

okay thanks, forwarding this

#

if you could dm me your email, that'd also be helpful

dry compass
#

yes, right away

#

done

fallow pewter
#

okay so we just made some changes on our end, it's working for @dry compass

#

if anyone else see this, please let me know

dry compass
verbal gull
#

If I encounter the issue again, I'll DM with my email and the timestamp of when it occurred. Hopefully, it's a fix that can be more broadly applied, as I imagine a lot of people experiencing it wouldn't even be on the Discord server.

dry compass
#

some people are still posting about having the problem in the "chatgpt-discussion", "gpt-4-discussions" and "code interpreter" section

verbal gull
#

Yep, there needs to be some kind of way to get people to look to see if it has already been mentioned, not sure how that would work, though.

thick sedge
#

greattt. now it's working for me. thanks for fixing the issue

stone hinge
#

[Updated] Error "Something went wrong". Solutions and fixing. Share to others please.

wintry python
#

This has been fixed, at least for me!

hallow spade
#

I believe that the correction had the desired effect, I am currently using both browsers and without any problems in this regard. Thanks for your help.

lone zinc
#

This is currently fixed for me

proud beacon
#

I can attest that its not fixed on this end using firefox etc- still limiting amount of text input to 180 characters

stone hinge
# proud beacon

This problem seems like you have input too many characters, it's a different problem, you just need to reduce the content. It's far beyond 180 characters but there sill a limit. Maybe 2000 words, if you reduce your input it should work.

proud beacon
#

@stone hinge Morning- Yes sir I have since word counted test 'scripts' at 100, 150, 200 , 250 and 350 charcters with varying results. At this point its complete randomness as to whether ChaptGPT "allows" it or not. In addition I have experimented with time of day / hours as well. Again, randomness.

stone hinge
proud beacon
#

@stone hinge Ah yes Matt- I have replied to him,. No response. All my browsers are up to date - Edge, Firefox, Chrome. I've slso sent the info per the dens, "official" help on the website. Nadda in response. A shame all around. Before the Aug 3rd update, not a bad gig but afterwards its been a mess as other good folks are experiencing. Muhc obliged sir !

stone hinge