**Steps to reproduce:**
> 1. Opening the site on firefox
**Expected result:**
> Goes to the regular chat interface
**Actual result:**
> An Oops, an error occured screen appears with a try again button.
This only happens with firefox desktop and seems to work on every other browser or on mobile but I primarily use firefox for my workflow. Produces a error log on the console stating TypeError: tC.product_features is undefined
**Additional information**
> Browser: Firefox
> OS: Windows
It's been two weeks now and no staff will respond back to me