rare orchid
I am Canadian in the province of Quebec.
I work for the government. It seems that since July 17, ChatGPT has blocked my employee's servers.
I get a message that I'm using a VPN??? but it's wrong. I am not on a vpn.
How can I do to unblock this situation?
I feel like OpenAI targeted my employer's IPs as a VPN server. Nevertheless, it is not the case.
What should I do to report it to OpenAI???
vagrant blaze
I am Canadian in the province of Quebec.
I work for the government. It seems th...
Are you sure that you are not using a VPN?
vagrant blaze
I am Canadian in the province of Quebec.
I work for the government. It seems th...
Are you using any web protection services?
rare orchid
When I am physically in the office, I am directly connected to my employer's network by network cable. No VPN enabled.
To my knowledge, we do not use a web protection service
vagrant blaze
Can you send a screenshot
rare orchid
vagrant blaze
Can i see the right side just too make sure your not using a VPN or anything else that can cause this error?
rare orchid
vagrant blaze
Can you open console so i can see the errors?
rare orchid
vagrant blaze
I need it in higher resolution to be able to see it see it. Could you send a screenshot somewhere in your settings where it says the vpn is turned off.
rare orchid
pp-1fb29c81a8f25dfc.js:28 POST https://chat.openai.com/backend-api/conversation 403 (Forbidden)
(anonymous) @ _app-1fb29c81a8f25dfc.js:28
(anonymous) @ _app-1fb29c81a8f25dfc.js:33
Z @ _app-1fb29c81a8f25dfc.js:33
tb @ _app-1fb29c81a8f25dfc.js:33
(anonymous) @ _app-1fb29c81a8f25dfc.js:33
td @ _app-1fb29c81a8f25dfc.js:33
(anonymous) @ _app-1fb29c81a8f25dfc.js:33
(anonymous) @ main-0438431c68fbeb27.js:1
(anonymous) @ main-0438431c68fbeb27.js:1
n @ main-0438431c68fbeb27.js:1
u @ main-0438431c68fbeb27.js:1
(anonymous) @ main-0438431c68fbeb27.js:1
(anonymous) @ main-0438431c68fbeb27.js:1
U.publicApiCompletionStream @ _app-1fb29c81a8f25dfc.js:33
(anonymous) @ 412-d7b7161e288bfc24.js:1
(anonymous) @ main-0438431c68fbeb27.js:1
(anonymous) @ main-0438431c68fbeb27.js:1
n @ main-0438431c68fbeb27.js:1
u @ main-0438431c68fbeb27.js:1
(anonymous) @ main-0438431c68fbeb27.js:1
(anonymous) @ main-0438431c68fbeb27.js:1
(anonymous) @ 412-d7b7161e288bfc24.js:1
(anonymous) @ 412-d7b7161e288bfc24.js:1
(anonymous) @ main-0438431c68fbeb27.js:1
(anonymous) @ main-0438431c68fbeb27.js:1
n @ main-0438431c68fbeb27.js:1
u @ main-0438431c68fbeb27.js:1
(anonymous) @ main-0438431c68fbeb27.js:1
(anonymous) @ main-0438431c68fbeb27.js:1
(anonymous) @ 412-d7b7161e288bfc24.js:1
(anonymous) @ 412-d7b7161e288bfc24.js:1
(anonymous) @ 412-d7b7161e288bfc24.js:1
onClick @ 412-d7b7161e288bfc24.js:1
eU @ framework-e23f030857e925d4.js:9
eH @ framework-e23f030857e925d4.js:9
(anonymous) @ framework-e23f030857e925d4.js:9
re @ framework-e23f030857e925d4.js:9
rn @ framework-e23f030857e925d4.js:9
(anonymous) @ framework-e23f030857e925d4.js:9
oP @ framework-e23f030857e925d4.js:9
eF @ framework-e23f030857e925d4.js:9
ro @ framework-e23f030857e925d4.js:9
nU @ framework-e23f030857e925d4.js:9
nD @ framework-e23f030857e925d4.js:9
V @ _app-1fb29c81a8f25dfc.js:2
_app-1fb29c81a8f25dfc.js:28 UserError: Your request was blocked as bot traffic. If you are using a VPN please disable it and try again.
at _app-1fb29c81a8f25dfc.js:33:231428
at main-0438431c68fbeb27.js:1:109426
at Object.next (main-0438431c68fbeb27.js:1:109531)
at n (main-0438431c68fbeb27.js:1:113752)
at u (main-0438431c68fbeb27.js:1:113949)
at main-0438431c68fbeb27.js:1:114008
at new Promise (<anonymous>)
at main-0438431c68fbeb27.js:1:113890
at onopen (_app-1fb29c81a8f25dfc.js:33:231584)
at tb (_app-1fb29c81a8f25dfc.js:33:217330)
(
rare orchid
after reload:
vagrant blaze
I meant you should try to use chatgpt again
vagrant blaze
after reload:
Can you send me a screenshot of your settings that shows me thst your VPN is turned off.
rare orchid
New ChatGPT in Edge:
vagrant blaze
New ChatGPT in Edge:
Can you send me an image of your settings that says your VPN is turned off
rare orchid
Unfortunately, I have to leave for today. I will be back Tuesday morning.
Many thanks for your help. If we could continue next Tuesday, it would be greatly appreciated.
paper scarab
Maybe your organisation are using a Direct Access wich is a kind of VPN for Windows. Contact your IT to check/validate if your company is not blocking it by default.
If you are using a Direct Access you should see it on the top of your SSID list.
rare orchid
I really think OpenAI sees my company's server as a VPN server and blocks access to it.
We all have the same problem in my company.
On the other hand, when I go through a visitor wifi gateway, it works. The difference is that we go out on the internet with a different IP address than my company. That's why I think OpenAI is blocking my company's IP which is in Canada. And no, we don't use a VPN.
Where is the problem is that I am not able to get OpenAI checked against our company's IP block.
I really feel like I'll have to cancel my subscription because it's no longer usable for my work.
proud vale
I'm trying out a fix that might work for you. Can you please try again and let me know if you are still seeing this issue? If you are can you please DM me your HAR file? https://support.zendesk.com/hc/en-us/articles/4408828867098-Generating-a-HAR-file-for-troubleshooting
rare orchid
I was producing the .HAR file, when I did the test, ChatGPT works fine!!!
However, I did not make any changes on my side. Again, this morning, I had the error. Now it goes without a problem. Even when I connect remotely to my company, it works!
I tested with Chrome and Edge, both work fine!
The problem started on July 17 until today (July 27)
proud vale
Amazing!