#Paid for Plus and it's not active for me

8 messages · Page 1 of 1 (latest)

high sinew
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My subscription for Plus renewed yesterday but when I log in, it's acting like I haven't paid. I've subscribed for 3 months and haven't had an issue. Need this fixed ASAP.

long stream
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I have the exact same problem.

granite basin
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I have the same issue

high sinew
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I hope they compensate us for each moment that our subscription decays without us being able to use what we have paid for .

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They are aware of this issue https://status.openai.com/ but we need at least an update to know what the progress is.

grim wasp
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Also experiencing this.

high sinew
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Wow 2 days now and no access to gpt4

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Oh I actually just got this email 30 mins ago:

We’ve identified and resolved the underlying the issue. A small number of users who signed up while this issue was active may still be experiencing issues accessing Plus features - we’re in the process of implementing a retroactive fix for these users and are continuing to monitor.