#Unable to determine your country of origin

6 messages · Page 1 of 1 (latest)

solemn sundial
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Oops!
We were unable to determine your country of origin to enforce geographical restrictions. Please use a different network, or contact us at help.openai.com if the issue persists.
This has been going on for two days now. I can not access to it through chrome or firefox, nor mobilephone.

solemn sundial
eternal forum
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I am getting the same error since Friday. I am living in the Cook Islands, and use ChatGPT on my private and my work laptop (phone doesn't work either). I tried the incognito mode to no avail. I found a work around for when I'm at home using Surfshark, but at work I'm behing a firewall so this is not an option. Can anyone help me please?

tacit yoke
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I have the same error. I connect from Andorra.
It seems that OpenAi is using a very poor IP geolocation database without all the small countries. Could you please check this? my IP now is 85.94.188.239. Login to the portal or ChatGpt doesn't work because of this.
The only way to use OpenAI is to use a VPN.

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the error is happening since weeks and keeps happening also if I restart the modem and get a new IP. I guess that OpenAI can't be used from Andorra..