versed whale
I read here #announcements message that the model is now available to all paying customers. I am paying customer, both with API and chat online PRO instance.
However, I do not seem to have access to the gpt-4 models, neither when I retrieve models, nor on playground, nor when directly pinging the model
What could be wrong?
warm tapir
same here
velvet copper
This occurred due to you guys are using platform apis instead of gpt 4 apis... I'm also facing same issue from my org... Later I discovered this and resolved it.. Platform apis are used to only integration purpose and that was limited to gpt 3.5 you need to get the api key from open ai website to resolve the case
warm tapir
What is Platform API vs. GPT-4 API ?
hollow forum
Think those snippets are for your other post.
When he says platform he is probably calling it after it's url: https://platform.openai.com/playground You do not need to generate a valid api key to use this, just have an account
This is where you actually make the keys to use the api: https://platform.openai.com/account/api-keys
His wording is off, but essentially saying he used the website to do stuff instead of programming with the actual api
versed whale
He doesn’t know what an api key is, you mean?
There’s exactly and only one place to get an api key for any OpenAI services and, for the chat you don’t need any api key.
There, you need to pay and that’s it: you’ll have got your gpt4
unreal widget
Does it take a few days? I just received payment receipt for my June invoice, but I still get “gpt-4 does not exist”
clear steppe
I have been struggling with this issue for a couple weeks. I have a ChatGPT Plus account with GPT4 chatbot access. OpenAI announced open access to the API for those who already have a paid history with the API. I created and use an API key with gpt-3.5-turbo. ("paid history?") But I still get the "gpt-4 does not exist error" with a new API key. What's the magic sauce that allows us to use and pay for API usage with gpt-4?
cedar blade
I am also having the same issue access GPT-4 api, payment went through this late last night/ early this morning. Also not showing up in the Playground.
hollow forum
It would help if you guys read the actual blog not just the title.
"Today all existing API developers with a history of successful payments can access the GPT-4 API with 8K context. We plan to open up access to new developers by the end of this month"
You where not existing api users and therefore does not apply to you. Bit you may get access by the end of the month as a new developer.
slow vale
Is there any waitlist or procedure to become a ‘new developer’? Or this status will be automatically applied at the end of the month?
unreal ravine
I'm also seeing this issue and I have been a paying customer since July 3rd (so before the July 6 cut off). Is anyone else seeing a similar issue?
unreal widget
I'm also seeing this issue and I have been a paying customer since July 3rd (so ...
You probably hadn’t been invoiced yet
clear steppe
I also have a paid account, and as I said, I've been using the v3.5 API. The paradox seems to be the concept of "paid history with the API". How does one use the API to develop a paid history when we can't access the API?
Really, I think I understand what's happening here. They're talking about paid history from those who were pre-approved for v3. Any of us after this will probably just need to wait for the next billing cycle. I have not seen any v3 API charges related to my ChatGPT Plus account, so through deduction (Captain Obvious?), it seems I/we am not yet included in the auth list. I'm fine to wait and would encourage others to do so as well.
As a related side note, I've been amazed at how primitive the accounting UI is for this modern service. On one hand it's refreshing - we pay, they give us service, what else is there? But the delayed usage info, uncoordinated service/account system, and messages like "gpt-4 does not exist" versus "account does not support API v4" - all of this makes this look very amateurish. I'm not complaining. In a way it's endearing. I'm glad these folks are focused on delivering great technology and not so much on their website. 🙂 I'm up for the ride and I'm sure this sort of "polish" will come later.
unreal widget
I'm also seeing this issue and I have been a paying customer since July 3rd (so ...
You probably hadn’t been invoiced yet
Also, what you guys are saying contradicts this page https://platform.openai.com/docs/models/gpt-4
“GPT-4 is currently accessible to those who have made at least one successful payment through our developer platform.”
I believe you though
hollow forum
Is there any waitlist or procedure to become a ‘new developer’? Or this status w...
New developer I would assume is new paying api user.
hollow forum
I'm also seeing this issue and I have been a paying customer since July 3rd (so ...
Paying for api access, or gptplus because that is unrelated and does not count
hollow forum
I also have a paid account, and as I said, I've been using the v3.5 API. The par...
Huh, the api is the api and gprplus is gptplus. You saw no api charges because it's an api. Used to develop programs, unlike the finished product gptplus you where using.
And yes there was access, you just didn't use the api
inland eagle
I am a paying customer with 2 invoices billed and do not have GPT4 access
I have been invoiced twice for API use.
hollow forum
I am a paying customer with 2 invoices billed and do not have GPT4 access
Was only 1 before the cut off cuz I assume 1 is not a billing history
inland eagle
Why do we, as outsiders, have to decode the processes of a company building language models?
They said available to all paid customers, my bank account has been charged for API usage.
hollow forum
I am a paying customer with 2 invoices billed and do not have GPT4 access
You would fall under new developers, they are planning to give access to new devices at the end of the month
inland eagle
That's not what they announced, I'll add this deception to my openai log
hollow forum
They said available to all paid customers, my bank account has been charged for ...
They said all with a billing history, please read.
inland eagle
I have billing history...
hollow forum
A history is not a 1 off thing, ask a creditor
inland eagle
Yea lemme check my GPT social credit for access to the best models
crazy future we're getting ourselves into here, all we ask for, is more transparency.
hollow forum
--> They did not select people by hand, if you where not selected you did not meet the criteria <--
inland eagle
I would be fine with the rules if they would simply announce the rules.
They announce GPT4 for all, then there's these secretive rules that we have to figure out from discord chats or reddit posts.
hollow forum
crazy future we're getting ourselves into here, all we ask for, is more transpar...
If you actually read it you would have seen. And I assume if you knew what a history is.
hollow forum
They announce GPT4 for all, then there's these secretive rules that we have to f...
They never announced that.
inland eagle
they said 2 bills?
3 bills?
5 bills?
How many successful payments?
Who at OAI can answer?
hollow forum
Here I'll keep it simple for you. You don't have access you can whine all you like. You will still be waiting till they open it to more people.
inland eagle
we need transparency from the biggest LLM company, not marketing hype, exclusion, and bias.
hollow forum
Spend the month whining and the end of the month when they plan to open it up more and you get access. You can feel like it was all your effort
inland eagle
I'm not whining, I'm advocating for more transparency, something I hope more will do.
hollow forum
Nice fancy word for whining to get what you want
inland eagle
and you have nice language for adversarial thought
I'm not taking the bait to get banned, I've said my peace and wish you the best.
HAHAHAHA WHAT 🤣 🤣 🤣
inland eagle
This is customer support in 2023.
hollow forum
No, lmfao this is a discord server. Go to their website for customer support.
clear steppe
Huh, the api is the api and gprplus is gptplus. You saw no api charges because i...
As a developer I have been using the API daily through VSCode - outside of the ChatGPT application. I've been a developer for over four decades - though as a developer, business owner, writer, and with other creds, somehow I was still not approved for the original API beta. 😁
Perhaps we can summarize this whole thing as : Let's just wait until August and the roll over of monthly accounting. See what happens. Have patience. This is a growing company and their processes and marketing messaging are not perfect from the starting line ... nor will they ever be.
hollow forum
In order to be considered you would have had to have been using an API key which can only be acquired here: https://platform.openai.com/account/api-keys
They say "API developers with a history of successful payments": This would not include 0 charges during free trial, or the free trial as that is not billing.
This is where you would find your billing: https://platform.openai.com/account/billing/history
The announcement was published July 6, Def. that day and forward does not count, that counts as new developers: "We plan to open up access to new developers by the end of this month"
Your personal credentials don't play a part in this, congratulations on aquiring them but they are not a part of OpenAI or their selection process.
API daily through VSCode- If you where using an API key listed at the above link and billed through the above link, you should have access. Unless through VScode means a third party provider which has no effect on your personal openai account.
unreal ravine
Paying for api access, or gptplus because that is unrelated and does not count
Oh i should have been more clear. I meant i was a paying API user. I have been a paying user for chatgpt plus for months
clear steppe
@hollow forum, I hope that you will accept that there are details at work to which you do not have a view.
For example, I have a usage history going back to April. My ChatGPT account was started in late June. The billing history page shows no invoices for the last 12 months. OK, as I've said, I will patiently wait for them to get that together, to display all products and billing for a single account together, and for them to sync history with payments.
If you aren't seeing that, congrats.
And I know accounting. I've written, supported, and used many accounting systems. This one is adolescent and will need to grow or be replaced.
clear steppe
About API usage with VSCode projects or others. I created a key in the API key page from my account. I have used it with the v3.5 turbo for a couple months. If I toggle v4 I get the wonky error. Back to 3.5 turbo, joy.
Again, I'm glad this outside of your experience but this is, truly, My experience.
Is my account for which i can only pay for ChatGPT, not capable of using keys for different models? I don't know. There is nothing on the page to indicate keys are model specific or that any key from that page only works with specific models. I was told how and where to get a key, it worked, i moved forward.
Is the fact that i cannot pay for API usage yet a clue that perhaps my 3.5 access is still gratis, just requiring a key, while i really do need a different plan for paid API? I'll accept that! But I see nothing in the "adolescent" website accounting pages to clarify that condition. I look forward to sometime next month when I might be allowed to pay for and use v4, and then sir, I shall owe you a beer (or milk depending on your age).
So thanks for your comments here but please be careful about insisting how every experience Must be consistent, when, rather, it Should be consistent, but it is Not in fact, currently consistent.
I think we've both exhausted this one. Best to ya.
hollow forum
About API usage with VSCode projects or others. I created a key in the API key p...
Look at that you solved it yourself, pretty consistent with no billing history means no access
https://platform.openai.com/account/billing/overview you don't see an option to cancel your paid account then you don't have one (or possibly in free trial)
left drift
I have been a paying customer for months using GPT-4 via API. OpenAI had a glitch about 2 months ago now that erased my entire Org and all Payment History along with GPT-4 API acess. I reestablished Org and been treated like a new customer ever since. No amount of writing to support, posting or other activity has helped. I have yet to have any communication by a human. My firm had invested hundreds of hours in developing an app using the API and we have had zero recourse. I too am hopeful that by the end of the month our account will be swept back into regaining the access we used to have.
hollow forum
|----------------------------------------------------------------------|
| I am done re explaining this to you, it's easy, people make excuses |
| because they feel like they are an exception for some grand reason |
| No Billing history - No access (might want to fix that or your not a |
| new developer either. |
|ChatGPT Billing - Is not billing that counts toward yourAPI access |
|Third Party app without your key - Does not count to your API access |
| Free Trial - Does not count to your API billing History. |
|---|
| If you don't have access, all your doing is talking and still will not gain |
| access till they give out more access. If you don't have any API , again |
| API, and lastly API not ChatGPT Billing history you will still not be |
| considered a new developer and will most likly miss the next time as |
| well and then will be back in here again with how you feel you should |
| have access. |
| ----------------------------------------------------------------------- |
| https://platform.openai.com/account/billing/payment-methods |
| ^^^^ If you don't have a payment method here, your not paying for |
| access |
| https://platform.openai.com/account/usage |
| You don't have usage over your credit here. your not paying for access |
| https://platform.openai.com/account/api-keys |
| You don't have or not using a key here, you are not using the api |
| https://platform.openai.com/account/billing/overview |
| You don't have a button to cancel your paid account here you also |
| don't have a paid account. |
| =========================================================== |
Now you know, and if any of that is true for you that's why you don't have access
If you say "The billing history page shows no invoices for the last 12 months" surprise
that means you have no billing history which is a reason listed above.
Please use the links, please check for yourself. And most of all, stop acting like you
should be special exceptions. If you have to make an excuse as to why what is what
that means you are just wasting peoples time. It is what it is, Use those links to make
sure you can get access in the future.
^^^^^^^^^^^No longer wasting any of his time on this topic.
inland eagle
|----------------------------------------------------------------------|
| I am ...
Stop being rude, no one thinks they're an exception, we want official communication. Not some internet troll here to belittle and demean people.
hollow forum
Stop being rude, no one thinks they're an exception, we want official communicat...
I forgot that when I provide facts and a way to help you make sure your on track to be considered a developer next round makes me a troll when it doesn't support your opinion.
As far as your: We want official communication, they gave that but it didn't work with everyone's opinion of how they thought it should be.
P.S. despite popular beleif, providing facts that do not support you opinion do not make me a troll. Unlike you, I provide supporting information for what I said. But it's ok if you don't want to consider any of it, we will see you on the next round in here.
Links I gave you will help you know if you are any of that, Factual troll out.
inland eagle
If there was a bug, how would anyone at OAI know? People like you do a great job at covering up honest requests for feedback. I read the announcement and meet the criteria for account creation and billing and want to know why I do not have GPT4 access.
You have said your peace, let others have conversation here too.
hollow forum
"covering up honest requests for feedback" - "If there was a bug, how would anyone at OAI know" Sounds like special exception to me
inland eagle
continue to suppress the signal, you obviously have an agenda
I'll keep attempting to report this bug.
hollow forum
" If you have to make an excuse as to why what is what
that means you are just wasting peoples time."
hollow forum
I'll keep attempting to report this bug.
Just remember, if you don't meet the criteria above when they do the next round you may not be considered a new developer then either and be skipped over. YOu know, my troll links that help you make sure.
left drift
If I am missing something obvious, I would be very happy to learn it. I have valid payment method, and bills for hundreds if not thousands of dollars from OpenAI for valid calls to GPT4 via API using valid Keys. OpenAI Billing History on my Org page used to have multiple bills showing; now it no longer shows that history. That is a glitch, bug, wierdness or other situation. Normal companies have a customer support group to call to find out what happened to the account. OpenAI has nothing. My Org under Usage used to have lines for GPT4 API access, for mutliple models. I even tested it with the new Calculation functions models the day that was announced. Now it does not. There is a button on my billing overview to cancel. I have valid API keys. Not sure what I should to to try to re-establish API access to GPT-4 other than wait.
hollow forum
If I am missing something obvious, I would be very happy to learn it. I have val...
I know someone else mentioned having the same issue, their billing history was gone from openAI. That would be a bug and the problem is that that would have been the information they accessed to give gpt 4 access. I would say to contact customer support, but I don't believe OpenAI has any. All I can recommend is to continue using the API (3.5) to make sure they can atleast consider you a new developer for the next broad range release. They said the end of the month and if thats true, shouldn't be more then 10 days away.
(Personally, they should have just released public access to everyone. Instead of creating this headache in the first place)
versed whale
Been paying the second bill now, once in july, once in august, and still no access
Have the rules changed meanwhile again?
small locust
Their plans must have changed as the original announcement said that they planned to open it up to 'new developers' by the end of last month, which hasn't happened
versed whale
Yeah, it never happened despite all vaguely detailed news and even more confusing statements in this very (and other) threads about how one has to pay and when and how much etc.
It’s a little weird honestly. I wonder what the business philosophy is behind this?
versed whale
Update: got access approx 24 hours after the last payment.
So I’m closing my own “ticket” here as in unfollowing it. Issue is solved for me. It seems there’s some delay in between payment and access