Can't create a new account | OpenAI | Page 1

outer rock Jun 30, 2023, 1:57 PM

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Hi there, I had signed up using my personal google email some months ago. However, I wanted to switch over to my business account as I had planned to sign up for ChatGPT Plus but it wouldn't let me change my email, nor would it let me create a new account with my business email as the phone number was the same.

In an attempt to start fresh and just use my business email, I deleted my personal openai account and it told me it was successfully deleted. However, when I try to create a new account with my business email, it keeps telling me my account was deleted and if it was done by mistake to go to the help center. Unfortunately the help center was not helpful.

Can someone help me out and just let me use my account with my business email so I can upgrade to ChatGPT plus? After I upgrade, I am planning a software line that will integrate several GPT models and am eager to get started.

outer rock Jun 30, 2023, 3:15 PM

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Ok, now it's letting me fill in information as if it's going to create my account, but when I put in my phone number it says it's already being used on another account, which is the deleted account. Somebody please help!!

snow mortar Jul 1, 2023, 4:00 AM

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Yes, Most sign-ins are like this. You cannot use the same phone number, email. You need to use a different number.

outer rock Jul 1, 2023, 5:35 AM

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There’s no way to deactivate my phone number on the deleted account? I tried using a voip from google voice but that didn’t work…. Literally don’t have another number. Thanks for the input though

snow mortar Jul 4, 2023, 12:01 AM

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outer rock There’s no way to deactivate my phone number on the deleted account? I tried usi...

Nope! You cannot reuse the same number unfortunately.

warm gale Jul 4, 2023, 12:26 AM

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I think they also warn you about this when you delete your account.

outer rock Jul 4, 2023, 1:51 AM

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ah... wonderful, I deleted it based on a suggestion from a user in this community lol

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thanks for the help

warm gale Jul 4, 2023, 2:03 AM

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Be careful with advices about something critical like that. Double confirm them or wait a bit to see what other people say.

snow mortar Jul 4, 2023, 7:42 AM

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snow mortar Jul 4, 2023, 7:43 AM

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warm gale I think they also warn you about this when you delete your account.

Yeah, it will show a big red warning.

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What you could do is, if your finances are good enough, you could ask your phone carrier to provide you with new numbers for texting and calling. Creating your new Chat GPT account with another email. It could be also randomly generated email if you have an iPhone. Enter your new phone number, with a new password, and save it. If you have an iPhone running iOS 15.0, you can request to generate a random email that forwards to your main personal email. ChatGPT, also known as OpenAI, won’t be aware that your “Hide my email” feature is being forwarded to your actual email address. DO NOT FOLLOW WHAT OTHER PEOPLE SAY.

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@outer rock

#Can't create a new account