Monthly Quota Increase Request Is Taking Long

[quick basin]

I made a request for a monthly quota increase about 4 days ago, and it has still not been accepted. On the form it says about 1 business day. Last time I got an increase, it took 1 day. Is it taking long for anyone else now? If it got rejected, would they let me know?

[rough moat]

hey I did it almost 2 months ago, we need to wait 🙂

[quick basin]

It took 2 months for them to accept it?

[rough moat]

they needed to add new hardware

so big demand 🙂

now I am at 250k TPM with GPT4

very satisfied

[quick basin]

I didn't mean tpm or rpm, I am talking about the monthly usage

Monthly Quota Increase Request Is Taking Long

[rough moat]

oh sorry I got it within a week

this is fast

i had problem with tpm due to high traffic to my app

[quick basin]

How much did you get as your limit?

[glossy void]

Have you tried following up? Or leaving a new request?

[quick basin]

How can I follow up? I am afraid it will take longer if I send a new one because my previous request will be disregarded.

[glossy void]

I raised a request in March, let me see if there's a special email that you can reach out to

[glossy void]

I only found this email [e-mail]
This is what I would do, I'd create a new account and submit a request from that. I'm not sure if it's against their policy to create multiple accounts so search for that first

[quick basin]

Been almost 2 weeks, is anyone else having this problem?

[steady hornet]

yes been waiting 2 week for an increase to the spend cap (not the RPM or TPM) - responce from support was ............................................"Our system has been enhanced to automatically increase your API quota limit whenever you complete a successful payment. This means that whenever your payment is processed successfully, our system will automatically adjust your API quota limit to accommodate your needs." So i guess i will wait and see after i get billed

[quick basin]

I have already been billed once though, but it was before I requested more. Does it mean I need to get billed after I requested an increase?

[quick basin]

@steady hornet Has your been request been approved yet? I still haven't gotten a response from OpenAI.

[steady hornet]

No

[sly mist]

I'm on my 4th or 5th quota increase... put the request in last week and still hasn't been responded to. Now my app's GPT functionality is dead in the water because we've hit our limit. 😢

[lime agate]

We haven't had any luck either. Spent the last 6 months building our app without realizing there was a spend cap. Now we are trying to switch to LLama 2. Not as good, though...

Azure also has an OpenAI offering, but their accepted use-cases are very narrow. Not really usable for anything other than training a chatbot on internal documentation.

[lime agate]

Did you ever get your usage limit increased?

[neon crown]

That's rough. I am in a somewhat similar situation. The communication from OpenAI has not been ideal.

[quick basin]

Yes, you get an increase once you get billed

[lime agate]

Did you get your limit raised to the limit you requested, or did you just get bumped a couple hundred bucks by the automated system?

[quick basin]

To the limit I requested

[lime agate]

Good to know. Thanks!