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16 messages · Page 1 of 1 (latest)

glossy sundial
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See console screenshot from browser. This only affects GPT-4 within a corporate environment.

symptoms:
-red pop up and GPT-4 no longer works

tried:
-Clearing cookies
-Different browser
-Incognito mode.

Note this only seems to be an issue from within a corporate environment as of today.

GPT3.5 works fine in the same environment.

dull spire
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I think that is normal

glossy sundial
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Okay, some edits with more details.

dull spire
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Does that affect anything?

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Is that the only bug

glossy sundial
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No, GPT4 is unavailable completely within this environment.

dull spire
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You cannot use gpt-4?

noble rover
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same here

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4 only

glossy sundial
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...feels like there is some machinery in there to prevent people bypassing the client to hit the API for GPT4 (arkose) and something not necessarily working in maybe a corporate proxy environment...? Wild stab in the dark.

dull spire
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why are you even trying to do thois

glossy sundial
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I'm not trying to do anything wrong? I'm only trying to use my paid ChatGPT plus account within my corporate environment, and it worked yesterday, and works for GPT3.5 not 4, so I'm just trying to guess what's changed.

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and I'm only trying to use it using the normal ChatGPT plus client, just like normal.

noble rover
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it is been now 1 month and it is not fixed

glossy sundial
candid nymph
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Are you using a browser extension, ad blocker, firewall or VPN that would be blocking the call to our service URLs?

That call to tcr9i.chat.openai.com is critical and not allowing it will means gpt4 completions won't work.